Project Update: 🛠 PREORDER DATE FIXED + MOCKUP DETAILS OF PLUSH 🛠
Hi everyone!! Thank you so much for your continued patience as we continue to let cards process, and get surveys ready to send out. We have responded to a few support requests via email, so if you have a specific question or need to send us your info to check something, you can email us at [email protected] :D
First thing first: we finally figured out where to change the date for when preorders "expire". For example, to give Pay Over Time folks to also get their surveys in and add a plushie that wasn't unlocked! We have it set for July currently, but we CAN change it, so we will continue monitoring, and push it further if it needs to be done. I believe that we can easily hit the 25 preorder goals for each one ONCE surveys go out, that will be when the true numbers flood in.
🔗YOU CAN FIND THE PREORDER STORE HERE!!🔗
Backers DO NOT place an order in the preorder store or you'll be charged twice for shipping. Orders DO NOT automatically combine. EVERYTHING that is in the preorder store WILL be available to add to your surveys once they go out in less than a week!
Lastly, I wanted to share a FEW mockup charts that I created so you can get a better look at fabric samples we will try first, what is removable, etc. Anything that you see on these charts will be subject to change, these fabric samples are NOT final, so please don't panic if it isn't the exact color, we will have plenty of time for adjustments once samples are ordered! Please let us know if you have any ideas or suggestions though ❤️ I will try to get the rest done asap! For sure before we order the rest of the samples.
Hope you are all having a fantastic April ❤️
The Chronic Critters team
Project Update: ✅ CAMPAIGN OVER: WHAT TO EXPECT NEXT ✅
Hi Cuddle Cove fam!
Apologies for the silence over the last few days, we have been recovering from constant posting and celebrating the campaign finally being over! YAY! 🎊 We are SO grateful for everyone who has participated, given feedback, helped us make changes, etc. We are so excited about how many people we have reached, and how much love we have received. Even if just a handful of people feel seen or not alone with what they have to deal with, it will be enough 🥰 with that being said, I wanted to go over some more details on what will be happening over the next few months!!
Roadmap for April:
04/10: campaign ended, pledges start processing cards. Any FAILED payments will be retried by Backerkit every few days or until you update your card information if it is wrong.
Preorder store: open at least until end of May, we will possibly extend if necessary. (Backers DO NOT place an order in the preorder store or you'll be charged twice for shipping. Orders DO NOT automatically combine)
04/24: backers are no longer able to correct any failed payments. Backers are imported into the pledge manager, survey smoke test goes out to 5% of backers to make sure everything is working correctly.
04/25: All surveys go out (unless you're on a payment plan). These will remain open until all prototypes are finalized so you can edit/add/remove items at any time!
04/26: project funds are available to us, and we can order remaining prototypes of all the characters!
🔗YOU CAN FIND THE PREORDER STORE HERE!!🔗
If you have any questions, please comment below, OR if it is urgent, please email [email protected] ❤️
We will have MORE Critter photos soon of Pixel, Audie, Juniper, Salem, and Porsha!! I am also going to make up character design info cards so that you have ALL the information in a place to refer to! It will have information about the "cutie marks", what is removable or what kind of accessory each one has, and I will put fabric samples with them as well!
Do you have anything else you want any updates on? I am currently working on Eclair's illustration, so I will have that very soon as well!! 💕
Project Update: 📣SURVEY, SHIPPING + PREORDER STORE INFO!!!📣
Here is a quick run-down of what will happen in the next few weeks!!
Today: Campaign Closes, Cards are Locked + Charged for pledges only; Preorder store opens at 3 EST/12 PST!!
Friday, 4/25: Surveys sent out.
Friday, 5/9:Surveys Close- last day to add to your pledge!!
Saturday 5/31: Preorder Store Closes, last day to order any items from the Campaign!
🔗YOU CAN FIND THE PREORDER STORE HERE!!🔗
Some Preorder Store FAQ:
If I pledged, can I still get something from the preorder store??
Yes! All items in the preorder store are also available as add-ons on your survey!!
Can I cancel a Preorder?
You will be able to cancel a preorder until the day the store closes. After that, we are unable to cancel it as it can affect production.
Can we preorder the Critters?
Yes!! All unlocked critters can be immediately purchased!!!
How do we unlock the locked characters?
We are offering preorders on these characters as a locked stretch goal preorder!! If we get 25 orders EACH of Bubbles, Basil and Dizzy, they will be unlocked!! You have until 5/31 to unlock these characters!!!
Let us know if there’s anything else you’d like to know!! We couldn’t have done any of this without everyone’s support!!!
Project Update: Critters Bootie Mark Symbols
I couldn't post photos in JUST the discussions for some reason, so here is an update for those wondering what the Critters booty marks look like!!
PCOS, CPTSD, Gastroparesis, Cystic Fibrosis, and Type 1!!
This user is a top contributor to this community!
I am so excited for this project to move onto the next stage now that the campaign has closed so successfully. A HUGE thank you to the creators for their amazing communication with the backers and their undying dedication to listening to feedback. The kindness and love I've seen in this campaign is top tier. 💖 It hasn't gone unnoticed. Super excited for the surveys!