Jupy
CREATOR
15 days ago

Project Update: Credit Cards Declined + Tariff Concerns

Hello Softies!

I didn't think I'd be back so quickly with another update, but this is really important, so please be sure to read everything carefully.

First off, I've gone ahead and charged all cards that were on file for preorders and shipping confirmations. However, I am still having trouble with 22 people's credit cards, as they were declined. Please take the time to look at if your charge successfully went through, or if you need to update your payment method. Please note that failure to fix errored charges will result in you not receiving your order, so let's try to avoid that! I want to get you all your goodies in the end!

Next up, I'm sure the news has been buzzing around everyone's ears about China's tariffs. Surprise! All my merch is coming from China! *sobbing*

But what does this mean for all of you? I'd like to explain:

The most common question I've gotten is: Will you impose tariff charges on us? And the answer is NO. All preorders and pledges that were placed before this mess happened will NOT be subject to any extra fees or costs. Please do not worry at all.

Now, should these tariffs negatively affect me to the point where I am bleeding money, I may open up some kind of donation (GoFundMe, Ko-Fi, etc.) to help offset my losses. But these are all hypothetical at this point, and there's no use worrying.

For now, please continue to pay attention to the news, and please be aware of what is happening to all small businesses and creators. We are human, just like you, and we appreciate your patience and understanding as we all navigate these uncertain waters.

As always, should you want to stay connected with me and everyone in the community, please consider joining the Very Huggable Softies Discord server.

Thank you, and see you next update!
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