Esra | La Muci
CREATOR
8 months ago
Project Update: Fulfilment Surveys Sent 😍 📬 Check Your Inbox!
Hello, my dears! I'm letting you know that the fulfillment survey was sent out today. It’s important to respond to your survey as quickly as you can since we need this information to fulfill your rewards and get accurate counts for manufacturing and shipping.
📢 Important information 📢
- The orders will be locked in 10 days.
- For any changes to your orders after the deadline, you'll have to contact our support ([email protected]).
- I realize not everyone will be able to complete it by that date. If you are one of them try to do it as soon as possible.
- Please fill in the correct phone number next to your shipping address. Those are super important for delivery purposes. If I don't have the correct phone number the courier might have issues delivering it.
- If you need to review your information or pledge status after completing the survey, you can return to your survey by clicking the link in your survey email or requesting your survey link under "Lost your survey?" on our BackerKit project page at https://mysticflora.backerkit.com/.
⚒️ Troubleshooting ⚒️
- If you didn't get your survey please visit https://mysticflora.backerkit.com/ and enter your email. Backerkit will send you the link to your survey again.
- If you still didn't get the survey then please contact [email protected] (there's a well-known issue with Apple's privacy relay email ☹️ Apple literally hides some emails from you ... more about it below).
🍎 Apple's relay emails 🍎
Apple - the iPhone company - has this thing called private relay email service which sends an email to a recipient using an automatically generated email address. This hides the real email address to preserve privacy. Private relay email addresses have the following characteristics: They end in @privaterelay.appleid.com. If you used this to register on BackerKit you might have issues receiving fulfillment surveys as the relay email might prevent you from getting them. If you didn't get the email (check your spam inbox just in case) and you use an Apple device please contact support at [email protected] so we can update your information. Try to use https://mysticflora.backerkit.com/ before reaching out to support to make sure that you really didn't get the email.
As always, if you have any questions please let me know in the comments below or send me a DM.
Kindest regards, Esra & The La Muci team 😻🙀😸
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