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So, with shipping charged and addresses locked, do we have an idea of when shipping will begin? I'm also curious to know if we'll get tracking numbers so we can keep an eye on our packages? Or, if no tracking, if we'll at least get a shipping notification so we at least have some idea of when to expect our games to arrive?
Project Update: Charging Shipping Today
Card Game + Dice
Card Game + Loot
Ultimate Bundle
If you pledged to any of the other tiers, shipping may have changed by a small amount, a large amount, or not at all, depending on your country. This happened less because of holiday rates and more because we are no longer shipping through DriveThruRPG and are now using Blackbox as our shipping partner for all tiers. This change was made because we decided to have the card game manufactured by ShuffledInk instead of DriveThruRPG, which means that shipping of the card game would have to be handled by our shipping partner (Blackbox). Blackbox has higher shipping rates than DriveThruRPG. Shipping estimates for all tiers aside from the ones listed above were originally estimated from an antiquated DriveThruRPG shipping chart.
Orders in the US and Australia are most affected by these price hikes, with US prices increasing by double from $4 to $8, and Australia prices increasing by $11.00. We realize this is a significant amount, so we will be processing refunds for anyone who requests one between now and December 9th. You can submit a refund request through Backerkit. Thank you for your patience and understanding.
Project Update: Shipping Update - Locking Addresses and Charging Cards
Our current shipping partner operates differently from our previous one, requiring us to have everything prepared well in advance. As a result, we will be locking shipping addresses today, with a 48-hour notice. If you need to update your address after this period, please contact me, and I can make the update manually.
At this time, we do not have an exact shipping date, as our shipping partner is unable to provide one. However, shipping will occur after Christmas and may even extend into the new year. I will post another update as soon as I have more concrete details.
Shipping charges will be processed on or shortly after December 2nd. Unfortunately, holiday shipping rates will still apply at that time. I will post an update on the day we charge cards so you will be aware. If you have any questions, feel free to leave them in the comments below.
Please note that I will be traveling from November 27 to December 15 and again from December 22 to December 26. During these periods, my response times may be slower than usual.
I hope everyone in the U.S. has a wonderful Thanksgiving, and I wish everyone around the world a joyful holiday season!
Project Update: Monthly Production Update
Project Update: Production and Shipping Update
That said, the biggest concern right now is the large number of packages that get lost by the post office during the holiday season. Blackbox, which is handling the shipping for this campaign, informed me that around 15% of all packages shipped in December end up getting lost in transit. Therefore, our current plan is that if everything arrives at the warehouse before the end of November, we will ship in late November. Otherwise, we will ship right after Christmas.
Of course, I will provide another production update on November 1st, as well as when we get closer to shipping. I hope everyone is having a wonderful weekend!