It seems there have been a lot of miscommunications between me and Blackbox. I was just informed today that they still have 300 orders left to ship and that they’ll send me tracking information for everything next week, once all the orders have been shipped. I REALLY wish I could include screenshots of my communications with them in this post, but they conveniently have a confidentiality clause at the bottom of all their emails that prohibits sharing email communications.

To be fair, the person handling this project at Blackbox is new to the company. However, communication has been so inconsistent and mixed that I’ve completely lost faith in letting Blackbox handle another large project. With that said, I want to sincerely apologize for the chaos and inconvenience this has caused. It’s been incredibly stressful for me, and I know it’s been frustrating for many of you as well.

Please note that until Blackbox sends me their tracking document, I have no way of tracking shipments. From what I’ve heard from customers, some have already received their game, some have received their game without tracking information, some have gotten tracking info the day before their game arrived, and many haven’t received anything at all. It’s been all over the place.

With this new information in mind:

Thank you for your patience and understanding!