Frequently Asked Questions
Find answers to your questions
Project FAQ
After the campaign ends, you will be sent a survey to fill out. From there you will be able to select which unlocked designs you want, as well as adding on any additional items you may have missed.
Once the campaign ends on February 12th, the payment info you included will be used to secure your pledge. After that step, you will be charged for shipping after you've filled out your survey and selected the items you want.
The current estimate for your pledges to be shipped is mid-to-late summer. Please note: - All dates are estimated and may be subject to change due to issues such as shipping or factory delays. - I'll keep all backers up to date if any issues arise. I'll try my best for all orders to go out as soon as possible!
Once the campaign ends on February 12th, the payment info you included will be used to secure your pledge. After that step, you will be charged for shipping after you've filled out your survey and selected the items you want. ๐ข US shipping: Orders will be handled through White Squirrel, a US-based fulfillment company. The amounts below are only an estimation of your final shipping charge and are based on weight. ๐น 1-3 Pins = $7 ๐น 4+ Pins = $9 ๐ข Other countries: I will be shipping pins for all other countries from my home in Mexico. If you are in the EU/UK you will be responsible for any VAT/customs charges. Customers are responsible for any unforeseen tariff changes. ๐น Flat for of $4 for Mexican orders. ๐น Flat for of $9 for Canada orders. ๐น Flat fee of $11 for all other countries.
Yes. Please be aware that all EU and UK customers are responsible for any VAT/customs charges.
We do not offer any refunds on pledges due to shipping errors or other issues. Please be sure your address is up to date so the packages arrives safely to your home. If you experience any issues and would like to speak further, please email me at [email protected]
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesnโt, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.