Hi everyone!
EDIT: I found a couple of orders that didn't contain latt-rays that slipped through the cracks - these will go out next week when I return from AX. Thank you!!...
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Munespice
21 days ago
Fulfillment Update - Again!
Hello!! Happy Saturday!
Thank you guys so much for your patience! I gave myself the deadline to get all the orders not containing Latt-ray out by yesterday ... and good news...
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Munespice
about 1 month ago
Fulfillment Update!
Hello everyone!
It’s summer con season, so I’ve been a bit busy! I’m sorry about that. I have been slowly making progress on the orders not containing latt-rays - I’d say I’...
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Munespice
about 2 months ago
Still Working Through Fulfillment!
Hello, everyone!
General Fulfillment Update
Just a quick update to say I am still working on fulfillment for the campaign, for pledges not containing Latt-Ray. This stage...
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Munespice
2 months ago
Locking Addresses and Charging Remaining Cards!
Hello everyone on this Tuesday!
As mentioned in my last update, this is the week I am beginning fulfillment! 🎉🎉🎉 As such, here are a few reminders/updates:
• I will be locki...
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Munespice
3 months ago
Matcha, Breb, Pancake, and Rye-sopod are here!!
Hello all!! A quick update today is to share that the main 4 plush bags (so not including latt-ray) from the campaign were delivered to me (and look BEAUTIFUL), and to go ove...
latt-rays! yay!
EDIT: I found a couple of orders that didn't contain latt-rays that slipped through the cracks - these will go out next week when I return from AX. Thank you!!
Good news! The latt-rays arrived and they look great ;O; yay!! I am currently deep in prep mode for Anime Expo (it's next week - see us in artist alley at table K56!) so I will need to work on the rest of fulfillment after I return. But this means I will definitely be finished with fulfillment for this project in July. :D In case you missed my last update, here's where I am with fulfillment:
I have completed fulfillment for approaching 300 backers (those without latt-rays as part of their order). There are still a few with more recently completed surveys/payments that I plan to ship Monday.
I have sent invoices to UK backers for shipping (for those without Latt-rays). Thank you to those who have already paid! I have shipped out the ones with paid invoices.
There are still some unfulfilled surveys and errored payments for shipping/extras. If you have not completed your survey, please do so! You can find your survey through this link. And if you have an errored payment, please be sure to resolve this issue so I can ship your goodies to you. I believe you can update your payment also through the survey link.
If you have any questions or have any problems when your goods arrive, please contact us directly at [email protected] as I do not provide customer service through social media or Backerkit comments for customer privacy/organizational purposes.
Thank you so much for your patience and enjoyment of the creatures!! Nicole
Thank you guys so much for your patience! I gave myself the deadline to get all the orders not containing Latt-ray out by yesterday ... and good news is I almost did it! Let's go through the counts of where I am with the total of ~368 pre-orders and pledges:
257 orders shipped
~75 orders containing Latt-Rays that will need to be shipped when they arrive to me (they are not here yet but have been on the ship voyage for about 23/24 days, so I'm hoping they'll arrive within the next couple weeks)
~30 orders that are packed but not sent because I need to buy and put the labels on them. This includes UK Backers (without Latt-ray bags) that I still need to email about paying for shipping through my shop. So, if you are a backer based in the UK (without a Latt-ray bag), you can except an email from me on Monday (USA time) with more information on that. Otherwise, these remaining orders (that do not contain Latt-rays and are not to the UK) will be shipped Monday.
8 unfulfilled surveys. If you have not completed your survey, please do so! You can find your survey through this link.
8 errored payments. If you have an errored payment, please be sure to resolve this issue! I will be attempting to re-charge these cards again on Monday, but if you update your card, it will likely charge immediately.
If you have any questions or have any problems when your goods arrive, please contact us directly at [email protected] . I'll begin looking at the inbox on Monday since it's the weekend now. I do not provide assistance through Backerkit comments and on social media for privacy reasons, but I am happy to help through email! Please note that I do not offer refunds or returns for the items in this campaign, but if I goofed with any of the items sent to you, we'll help resolve no problem!!
Thank you so much for supporting this campaign!! Nicole
PS I would like to mention that our project collab friend (Loppy Rae with the Hurtsies plush!) has had an unfortunate circumstance where they had some of their funds from the project stolen. They are of course working to fulfill their project despite it all! You can read more about it on their GoFundMe and support them if you wish. And since I've been getting some emails about that project, I wanted to clarify that it's an entirely separate project run by them so all fulfillment questions for that project need to be sent directly to them. <3 Thank you so much. Wishing the delightful Loppy Rae all the best!
It’s summer con season, so I’ve been a bit busy! I’m sorry about that. I have been slowly making progress on the orders not containing latt-rays - I’d say I’m about 50% done with shipping those - i’ve been happy seeing some folks getting them! But the plan is to have all of them by end of next week (by June 20 but likely sooner!). I also will be contacting UK backers soon about paying for shipping since that had to be handled at a date closer to fulfillment.
And for the latt-rays, they shipped out to me at the last week of may!! It was expected they’d arrive within about a month’s time, so I really hope they can arrive within then so I can finish all of the fulfillment before the end of June.
I haven’t been selling any extra stock from the campaign (other than some b-grade pins that have snuck into my b-grade bin 😅), but I hope to bring leftovers to Anime Expo next month then have an update in July/August where other leftovers hit my online shop :)
Thanks for all your patience! If you have any questions, please email [email protected] with all relevant backer info.
Just a quick update to say I am still working on fulfillment for the campaign, for pledges not containing Latt-Ray. This stage is going slower than I'd hoped, but it's going! Everyone will receive an email with tracking information when their pledge ships out. If you have not received a shipping email at this point, I ask for you to wait until I post another update soon stating I'm done with this stage of fulfillment - thank you!!
Latt-Ray Bags
I received word from my manufacturer the bags should finish within the next week. I am currently unsure how long it will take for them to quality check then ship to me when they are done, but I am crossing my fingers they get to me by Mid-June so all of fulfillment can be finished by the end of June. In terms of production, these bags in particular have been affected by the backload of work my manufacturer has been facing regarding the global trade uncertainties, so I really thank you for your patience, as my manufacturer has been thanking me for my patience.
As mentioned in my last update, this is the week I am beginning fulfillment! 🎉🎉🎉 As such, here are a few reminders/updates:
I will be locking addresses with a final notice of 48 hours on May 1st (Thursday). When you receive that email, you will have 48 hours to follow the link and update your address if your address has changed since you first completed the survey. You can also do it before then by accessing your prior completed survey. If there is an update needed after that time, you can email an email with your Backerkit information to [email protected] and we will assist (so long as the rewards have not already been shipped!).
I had charged cards back when the surveys were completed, but there are still some that have not been charged/recharged due to error or later survey completion. As such, I will be charging these remaining cards for shipping/add-ons on May 1st (Thursday).
Reminder that the rewards and preorders that will be fulfilled first are the ones that do not contain the Latt-ray plush. These guys are still in production, and I currently estimate the earliest those rewards will be shipped will by late May-early June. Thank you so so much for your patience.
To end this post, I wanted to share pictures of items that came in the last few weeks that I hadn't shared yet! The enamel pins, lanyards, and collab-exclusive freebie pouch <3
Collab-exclusive pouch
Lanyards!
All 6 enamel pins!
