Munespice
CREATOR
9 days ago
Project Update: Fulfillment Update - Again!
Hello!! Happy Saturday!
Thank you guys so much for your patience! I gave myself the deadline to get all the orders not containing Latt-ray out by yesterday ... and good news is I almost did it! Let's go through the counts of where I am with the total of ~368 pre-orders and pledges:
Thank you guys so much for your patience! I gave myself the deadline to get all the orders not containing Latt-ray out by yesterday ... and good news is I almost did it! Let's go through the counts of where I am with the total of ~368 pre-orders and pledges:
- 257 orders shipped
- ~75 orders containing Latt-Rays that will need to be shipped when they arrive to me (they are not here yet but have been on the ship voyage for about 23/24 days, so I'm hoping they'll arrive within the next couple weeks)
- ~30 orders that are packed but not sent because I need to buy and put the labels on them. This includes UK Backers (without Latt-ray bags) that I still need to email about paying for shipping through my shop. So, if you are a backer based in the UK (without a Latt-ray bag), you can except an email from me on Monday (USA time) with more information on that. Otherwise, these remaining orders (that do not contain Latt-rays and are not to the UK) will be shipped Monday.
- 8 unfulfilled surveys. If you have not completed your survey, please do so! You can find your survey through this link.
- 8 errored payments. If you have an errored payment, please be sure to resolve this issue! I will be attempting to re-charge these cards again on Monday, but if you update your card, it will likely charge immediately.
If you have any questions or have any problems when your goods arrive, please contact us directly at [email protected] . I'll begin looking at the inbox on Monday since it's the weekend now. I do not provide assistance through Backerkit comments and on social media for privacy reasons, but I am happy to help through email! Please note that I do not offer refunds or returns for the items in this campaign, but if I goofed with any of the items sent to you, we'll help resolve no problem!!
Thank you so much for supporting this campaign!!
Nicole
PS I would like to mention that our project collab friend (Loppy Rae with the Hurtsies plush!) has had an unfortunate circumstance where they had some of their funds from the project stolen. They are of course working to fulfill their project despite it all! You can read more about it on their GoFundMe and support them if you wish. And since I've been getting some emails about that project, I wanted to clarify that it's an entirely separate project run by them so all fulfillment questions for that project need to be sent directly to them. <3 Thank you so much. Wishing the delightful Loppy Rae all the best!
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