Peter Chiykowski
CREATOR
6 months ago
Project Update: Reward surveys coming this week!
[UPDATE: The smoke test has been sent as of 4pm ET on May 21!]
Hello backers!
I'm excited to announce I've finished setting up the reward surveys and the pledge manager, and I'm just waiting for BackerKit to review my set-up so I can send surveys to all of you!
Once BackerKit has confirmed the surveys look good, I'll begin the "smoke test." The smoke test involves sending the reward survey to a sample group (5% of backers) to see if there are any issues with the surveys before we proceed to send them to everyone. This helps us iron out issues on the admin side before we open the doors.
In terms of scheduling, this means I'll likely conduct the smoke test by Wednesday or Thursday, and send out the reward surveys by Friday or Saturday, but that schedule might shift depending on how quickly they review my setup, and how quickly I can resolve any issues they discover.
The reward survey will come via email. It will contain a link you can open to a quick survey that will collect your shipping details, confirm your choice of pins, invite you to add-on any extras you'd like, and summarize all the items you're receiving plus any shipping or taxes owing.
If you have any questions at all during this process, just leave a comment below or contact BackerKit support and we'll get you sorted.
In the meantime, I'll be formatting my pin design files for production.
Thanks so much for your support!
Peter Chiykowski
Hello backers!
I'm excited to announce I've finished setting up the reward surveys and the pledge manager, and I'm just waiting for BackerKit to review my set-up so I can send surveys to all of you!
Once BackerKit has confirmed the surveys look good, I'll begin the "smoke test." The smoke test involves sending the reward survey to a sample group (5% of backers) to see if there are any issues with the surveys before we proceed to send them to everyone. This helps us iron out issues on the admin side before we open the doors.
In terms of scheduling, this means I'll likely conduct the smoke test by Wednesday or Thursday, and send out the reward surveys by Friday or Saturday, but that schedule might shift depending on how quickly they review my setup, and how quickly I can resolve any issues they discover.
The reward survey will come via email. It will contain a link you can open to a quick survey that will collect your shipping details, confirm your choice of pins, invite you to add-on any extras you'd like, and summarize all the items you're receiving plus any shipping or taxes owing.
If you have any questions at all during this process, just leave a comment below or contact BackerKit support and we'll get you sorted.
In the meantime, I'll be formatting my pin design files for production.
Thanks so much for your support!
Peter Chiykowski
Comments
3