This user contributed to this community!
this is absolutely unacceptable. it's been over a month without any communication.
Project Update: Update #6: Exciting News and Some Slight Changes
The Final Form
Every backer will now receive the newest version of Combo Cube—Combo Cubed (3.0)—featuring modular layers for full adjustability.
What does that mean?
A Shift in Materials (And Why It Matters)
- Consistency: Cut foam is poured into large blocks here in the USA, then precision-sliced. That means more predictable firmness, better quality control, and fewer surprises.
- Comfort: Molded foam (especially from overseas) varies wildly depending on factors like temperature, humidity, and seasonal changes during production. We’ve had issues in the past with pillows feeling ridiculously firm and then the same product arriving just a few months later and having it be too soft. Same product. Same factories. Same production process yet different seasons. Totally different outcome.
- Domestic Quality: By shifting to domestic foam cutting, we’re improving reliability, supporting local manufacturing, and reducing friction in our supply chain... especially with what's going on with Tariffs right now.
The Cooling Component
- ✅ Yes, it’s made with real cooling material.
- ✅ Yes, it feels amazing.
- ✅ And yes, it goes directly against your skin—exactly where you want the cooling effect to be.
So… When Will I Get My Combo Cube?
Here’s what’s happening right now:
- We're finalizing timelines with our USA-based sewing partners for the updated shell and case
- We’re confirming final financing and coordinating production across components
- And we’ve baked in a small buffer to make sure we’re not overpromising
What’s Next?
Why These Changes Are Good News
- A more personalized and adjustable Combo Cube
- A more reliable and comfortable foam structure
- A more functional cooling solution
- And ultimately, the very first production run of our 3.0 model—months ahead of the public
We’ll also be using your feedback on this release to refine future versions of Pillow Cubed, and you’ll be first in line for what’s next.
Got Questions?
We’re always here. Shoot us a note at [email protected] and we’ll get back to you quickly.
Stay dreamy,
Cary @ Pillow Cube
Project Update: Update #5: Survey Results Are In
Survey Results Are In
The results?
62% of you prefer to wait until the pillow covers are ready so that everything ships together. We appreciate your patience and trust—it helps us make the best possible decision for everyone, us included.
Manufacturing Update
The good news?
They’re confident that we’ll start receiving some pillow covers by the end of the month, which means we can begin packaging and shipping orders as soon as they arrive.
What’s Next?
Over the next two weeks, we’ll be finalizing the BackerKit survey and ensuring everything is set up to send those off to you guys for a smooth fulfillment process.
Once those are completed, we’ll be all set to move forward with shipping as soon as production wraps up.
Any Questions?
Project Update: Update #4 - Still on Track to Ship... Sort of... Manufacturing Shift & Next Steps
We owe you an update;
Manufacturing Shake-Up
However, there’s a wrinkle: the pillow covers may not be ready in time.
We Need Your Input
1. To receive your Combo Cube as soon as the pillows are manufactured and ready to go (which means you might have to wait a little longer for the pillow cover to arrive separately)?
2. To wait until the pillow covers are also ready and have everything shipped together (which could delay fulfillment by a few extra weeks)?
What Happens Next?
Any Questions?
This user contributed to this community!
Is the combo cube going get a special pillow case to go with it? Or will it fit in a standard cube pillow case? Either way, will there be an option to add pillow case(s) to our pledge?