Latest from the Creator
PROJECT UPDATE
Pillow Cube
CREATOR
13 days ago
Project Update: UPDATE #9: Lock and load!
The countdown is on—orders are locking!
This is your last call to add any extra goodies before we seal the deal. If you've been eyeing something, now’s the time to make your move.
This is your last call to add any extra goodies before we seal the deal. If you've been eyeing something, now’s the time to make your move.
Good news: we’ve started to add free items and shipping credits to qualifying orders. 🎉 You're all set there.
As for the covers—we’re still waiting on the full shipment, but we have gotten our hands on the cooling pillowcase and… wow. It’s soft, it’s cool, it’s basically the pillowcase equivalent of a deep sigh after a long day. Totally worth the wait.
We’re anticipating just a few more weeks before we can start fulfilling orders. Thank you (seriously, thank you) for sticking with us through the delays. We know it’s been a longer journey than expected, and we’re doing everything we can to make sure the final product is worth it.
– The Pillow Cube Team
Bronze Tier
This user contributed to this community!
I know the combo cube pillow comes with a cooling shell, but does it come with a traditional pillow case as well? If not, I would like to add two cases to my order, but there are none available in the add-ons section. Can you help me with this?
What is the criteria for choosing a 4 or 5 inch???
PROJECT UPDATE
Pillow Cube
CREATOR
about 1 month ago
Project Update: UPDATE #8: Let's Clear Things Up
We’ve got answers (and a little cleanup to do).
After our last update, a few new questions started rolling in — so we’re back with some fresh clarifications, a math correction (oops), and all the info you need to keep your Combo Cube journey smooth and cube-tastic.
🧮 Correction Time: Update #7 Needed a Calculator
Apparently, our math had a little “creative” energy last time. So here's the real deal:
Your pledge gets you a 4-inch or 5-inch Combo Cube (not both — unless you backed at multiple levels, you cube-hungry wizard).
To make this crystal clear, we’ve added a new question to your BackerKit survey asking which size you want. This question appears twice on the survey for those who purchased two pillows. If you didn't buy 2 pillows, select N/A on the second question.
But what if you’ve already filled out your survey or it’s vanished into the email void?
You can absolutely still update it — as long as we haven’t locked your order or started shipping.
Which we have done neither.
So, here’s how to jump back in:
✅ Option 1: Survey Recovery Link
Head to BackerKit Survey Recovery
Enter the email address you used for Backerkit
BackerKit will email you a magic link to your survey
Head to BackerKit Survey Recovery
Enter the email address you used for Backerkit
BackerKit will email you a magic link to your survey
✅ Option 2: Search Your Inbox
Look for something like:
“Response Needed — Get your reward for [Project Name]”
Sent from: [email protected]
Look for something like:
“Response Needed — Get your reward for [Project Name]”
Sent from: [email protected]
✏️ Can you still edit it?
Yes — if we haven’t locked the surveys yet… which we haven’t
Yes — if we haven’t locked the surveys yet… which we haven’t
💸 Add-Ons & Shipping: What Gives?
Q: I added $50 in add-ons, but I still see a shipping charge?!
Totally valid question — and here’s the scoop:
Filling out the survey does not immediately charge your card.
We’ll manually review and adjust orders before any charges go through.
To qualify for free shipping, you need $50 in add-ons alone.
Shipping itself doesn’t count toward that $50 threshold. (We know, rude.)
Shipping itself doesn’t count toward that $50 threshold. (We know, rude.)
🎁 Where Are My Freebies?
Q: I backed early, so... where are my sweet, sweet bonus items?
Great eye! If you backed us early and qualified for free goodies, we will manually add them to your order.
These will be included as we lock orders and prep for fulfillment. No need to worry — we haven’t forgotten you, you beautiful early bird.
Still have questions? We’ve got you. Send us a message on BackerKit anytime.
Thanks for being part of the Pillow Cube family — and for your patience as we navigate the wonderful chaos of cube-making!
Thanks for being part of the Pillow Cube family — and for your patience as we navigate the wonderful chaos of cube-making!
— Team Pillow Cube 💛🧊
