BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
Why should I pledge?
If you participate in this campaign by pledging, you're part of the creation of the goodies and you contribute bringing them to life! You'll be the first to receive them with also a lower price! ૮꒰ ˶• ヮ •˶꒱ა ̖́-
How does Early pledge levels work?
Early Bird tiers are special pledge levels that offer an exclusive freebie and a super discounted price to backers who support our project only in the first 24hrs from launch! There are many Early Bird tiers even in the Add-on section. More related questions: Q: How much discount do I get with Early Bird tier? A: The discount varies depending on the pledge level and the original price of the item(s). However, you can expect to get a nice discount compared to the regular price. Just check each pledge level description to know more! Q: Can I change my pledge level after the Early Bird period ends? A: Yes, you can change your pledge level anytime during the campaign as long as the campaign is still active. But you'll loose all your Early Bird privileges!
Can I place a wholesale order for my shop ?
Absolutely! We love seeing our creations stocked in cute shops around the world ✨ If you're a retailer interested in placing a wholesale or bulk order, just reach out to us via email ([email protected]) or Instagram DM with a few details about your store (name, location, website or socials), and we'll send over our wholesale terms and product catalog. We offer special pricing for bulk orders and are happy to work with both online and brick-and-mortar shops. Let’s bring a little more cuteness into the world together! 💌
How do I choose which item I want?
All the choices will be made at the end of the campaign! Infact, once finished, we'll send a survey through e-mail to every backer with all the choosable options. Fillling it out, you'll be able to tell us all the items you want, according to your pledge, or even add more despite the campaign is already finished~
Will the goodies be available also after the campaign?
We will open a BK Preorder Store for a while for all those who missed the campaign! Also, any eventual leftover of each product will be listed on our shop quirkory.com, but with an higher price and only after we complete the fulfillment of the campaign's rewards! However, we can't guarantee how long they will be in stock. Pledging is surely the best way to reserve your items!
When do I get charged?
You'll be charged only after the campaign ends and not at the moment of the pledge!
Why is there no shipping price included?
Shipping rates are very fluctuating, especially in the latest year. We want to charge you only the closest amount as possible to the real fee, based on the actual weight of your package and on your Country when your rewards are about to be dispatched. Including shipping priorly instead, would not make this possible as it would be only our estimate based on the shipping rates of the moment. As said, prices fluctuates, but you can already get an idea of what the shipping costs would roughly be for you anyways, looking at the chart we included on the main campaign page! Please jus don't manually add any shipping costs that you see in that chart to your pledge! Shipping will be calculated and charged always via BackerKit, but AFTER the campaign is over some time before we'll ship the rewards out~
Do you ship Worldwide?
Yes, of course! But please keep in mind that you may be responsible for any taxes or fees associated with getting your hands on our products as an overseas backer. We know it's a bummer... we wish we could take care of it all for you, but unfortunately, it's something out of our hands. We promise that our dragorgeous products are worth it though! So let's not let import fees stand in our way of bringing more bb dragons into the world~
When are the items planned to be shipped?
We currently aim to start dispatching rewards by Spring 2026! This is only a rough estimate, delays should be expected~
Are the timelines guaranteed?
We always set our timelines with care and do our best to stick to them — but as with most creative projects (especially ones this detailed and handcrafted), delays can sometimes happen. Right now, it’s just the two of us managing everything — from design to fulfilment — and we’re also juggling a few other ongoing campaigns that we’re actively working to complete and deliver. That said, we’re doing everything we can to stay on track and to bring in extra help soon to speed things up. If anything changes or unexpected issues arise, we’ll be transparent and keep you informed through regular updates. Once production is complete, we’ll ship your rewards as quickly and carefully as possible. Thanks for your patience and trust — it truly means the world to us!Are the timelines guaranteed? We always set our timelines with care and do our best to stick to them — but as with most creative projects (especially ones this detailed and handcrafted), delays can sometimes happen. Right now, it’s just the two of us managing everything — from design to fulfilment — and we’re also juggling a few other ongoing campaigns that we’re actively working to complete and deliver. That said, we’re doing everything we can to stay on track and to bring in extra help soon to speed things up. If anything changes or unexpected issues arise, we’ll be transparent and keep you informed through regular updates. Once production is complete, we’ll ship your rewards as quickly and carefully as possible. Thanks for your patience and trust — it truly means the world to us!
How does the refund policy work for this campaign?
While we can't offer refunds once the campaign has ended, we'll do our best to help you out ASAP if your item arrives damaged or incorrect. We want to make sure you're fully informed about our campaign before backing. Our products are definitely worth the wait, but please keep in mind that shipping delays can happen, especially for international orders. We ask that you only back this campaign if you're willing to exercise a bit of patience and wait for your items to arrive. Once the campaign has ended, refunds cannot be given out, so please make sure you're certain about your purchase before backing us. We appreciate your support and can't wait to share our adorable bunnies with you! We’re deeply committed to crafting enamel pins that look just as stunning in real life as they do in our previews. Every detail matters — from the shape and linework to the color palette — and we work closely with our manufacturers to ensure the final result is as accurate and beautiful as possible. While shipping from Italy may take a little longer, we truly believe our charming, high-quality designs are worth the wait. So take your time, and only back the campaign if you're 100% in love