We’re back with another update because we noticed that 11 orders still have their addresses unlocked and they're not fully charged. This means that a few of you haven’t received your rewardsyet (as shown in the screenshot below).
We already wrapped up fulfillment for this campaign and closed the project months ago, so there must have been a glitch in the system for these last few packages.
We’re really sorry about this, and we’re going to ship out those last remaining packages shortly.
We just wanted to give you a heads up that if you're one of the affected backers, you’ll have already received an email to ultimately confirm or change (in case you've moved) your shipping address and that the remaining needed charge (most likely for shipping costs) will also happen soon - since it wasn't processed yet.
We wish we could keep you updated as often as we’d like, but it's hard especially when there’s not much to share. But please know that even if we’re not communicating all the time, we’re working hard behind the scenes to keep all our projects moving forward, handle productions and fulfillments, and respond to your messages and comments.
We sincerely apologize for the long wait.
It’s just two of us (who are also autistic and adhder) managing everything from our little room, along with our own life and work challenges. So we truly appreciate your kindness and patience, especially when our responses and actions take a bit longer. We promise to always do our best.
We apologize again for the mix-up! Thank you so much for your support and for your ongoing patience! We’re grateful for each and every one of you who has supported us ♡
In the meantime, we wish you a wonderful start to your week!
