We’ve been waiting for what feels like forever to finally say this:
HOLIDAY MARKET FULFILLMENT IS COMPLETE!!!!!!!! ʕっ◕ヮ◕ʔっ ✧･ﾟ:*
What you see in these photos is the very last batch of rewards, all packed and labeled! The big box is sealed and ready to leave with the courier on Monday, August 31 📦💨
In our last update, we estimated that we would finish comfortably before the end of September. Somehow, we managed to beat our own estimate by an entire month and finish before the end of August instead!!
Apparently we really aren’t very good at estimating timelines in either direction ʕ≧▽≦;ʔゞ But for once, we’re extremely happy to have been wrong!
Every single package belonging to a backer who completed their payment and/or survey has now been prepared. There is nothing left waiting in our fulfillment queue for this campaign: once this final batch leaves on Monday, every remaining completed order will officially be on its way!
After all the delays, problems, stress, silence and patient waiting, it feels almost unreal to write this… but this campaign is finally closed. FINALLY!! 🥹❤️
We’re so incredibly happy and relieved. Thank you from the bottom of our hearts for sticking with us. Your patience and kindness have meant more to us than we can properly explain.
Soon every one of these rewards will finally be home with you.
YEEEEAAAAAH!!! 🥳🎉🎉🎉📦💕
With love and an enormous amount of relief, Inari & Mako
Fulfillment Update: Packing, Shipping & Our Current Timeline 💌
Hi everyone!
We want to start by saying that we’re really sorry, both for how long this has taken and for being so quiet lately.
Life got in the way, then more and more problems piled up behind the scenes, and keeping up with everything became much harder than we expected. We never stopped working, but we didn’t do a good job of letting you know that. We know the silence made an already frustrating wait feel even worse, especially because this one was supposed to be such a quick campaign.
Thank you, truly, for how patient and understanding you’ve been with us through all of this. ❤️
Some of you have already received your packages, and seeing them finally arrive has made us incredibly happy!! 🥺💕 In the meantime, we’ve continued packing and shipping~
In the meantime, we have continued packing and shipping orders, even if at a slower pace than we would have liked. As a two-person team, we’ve also been alternating fulfillment between this Holiday Market campaign and another long-pending campaign of ours, so that both can continue moving forward rather than leaving either one completely at a standstill.
Right now, at the pace we’re working, we expect to have all remaining Holiday Market packages shipped before the end of September, with some room to spare. This is our current realistic estimate based on the progress we’re making now.
You’ll receive your tracking information once your package has been shipped.
📬 If you’re planning to move soon or need to change your shipping address, please contact us as soon as possible so that we can double-check it before your package is sent.
We also want you to know that if we go quiet for too long, you can absolutely ask us for an update. A gentle nudge honestly helps us as a reminder when we’re struggling to keep up. Communication and time management don’t come naturally to us, especially when we’re overwhelmed (they’re often among the first things we unintentionally fall behind on)😰 We know it’s still our responsibility to do better, but kind reminders can genuinely help. We only ask that they remain polite and understanding, as they have been so far. ❤️
Lastly, we’ve added some extra freebies to every package that experienced this additional delay. We know they can’t make up for such a long wait, and we don’t expect them to but we really hope the extra little surprises will bring you a smile when your package finally arrives!!
Thank you again for sticking with us. We really appreciate it, and we can’t wait to see the rest of these packages finally reaching their homes. 💌
With love and gratitude, Inari & Mako
Small transparency note: The content of this update was written by us. Since English isn’t our first language, we used AI to help translate and organize it more clearly.
Just popping in with another fulfillment update for this campaign! 🎄✨
Since the first batch was dispatched, we’ve continued shipping more parcels regularly behind the scenes — and we’re really happy to say that everything has been going smoothly so far! 🥹📦💨
The restored BackerKit ↔ Shopify connection has been continuously working properly so far and has made the process much faster and less stressful for us compared to the manual workaround we originally feared we’d have to use 😭💻✨
Many more rewards have now been packed, labeled, and shipped during these past weeks, and we’re continuing to work through the remaining batches 💪💌
📬 Little reminders:
once your parcel ships, you’ll automatically receive your shipping confirmation email + tracking;
Some tracking updates may take a little time to appear depending on the destination country and local postal processing;
if your survey/payment is still incomplete, please make sure to finalize it as soon as possible so we can include you in upcoming batches!
We also want to genuinely thank you again for how patient, understanding, and supportive everyone has been throughout this whole process 🥹❤️
After the bumpy start, it feels really good to finally be in the “things are moving” phase: parcels are leaving the studio, the system is cooperating, and we can actually see the fulfillment queue getting lighter 🎉
We still have more packages to go, but we’re steadily progressing and we’ll continue sharing updates as fulfillment moves forward! ✨📦
Thank you again for being here and supporting our tiny business in every possible way 💖 Inari & Mako 🐮🐰
Hi everyone, We finally have a really good update to share for this campaign.
After months of work and many failed attempts, we were able to successfully restore the BackerKit / Shopify connection on our side, thanks also in large part to the help and guidance of the BackerKit team ❤️
Because of that, the first batch of pledges we were already packing has now also been labeled successfully through the restored connection, and we no longer had to create those labels manually one by one as we were thinking 🥹🎉
The restored connection made this step much faster and smoother for us than the manual fallback route would have been, and we are incredibly relieved.
This first batch of parcels is now ready, and it will be dispatched tomorrow!
12 kg of parcels ready to go out 📦💨
📬 Backers whose parcels are included in this batch have also received their shipping confirmation email with tracking.
Thank you again so much for your patience through such a frustrating delay on a campaign that, again, was originally supposed to be one of the quickest and simplest for us to fulfill.
Anyways, once this first batch has been dispatched, we will keep proceeding with the following batches step by step as well!
We’ll keep sharing further progress as the next batches move forward. Inari & Mako~
Fulfillment Update – First Parcels Are Being Packed 📦
Hi everyone, We just wanted to share a new fulfillment progress update for this campaign.
The packing of the first selected segment of backers is currently underway, and tomorrow we will begin manually creating/shipping labels one by one for the parcels prepared in this first group.
Once that manual labeling step is completed, these parcels will begin moving into dispatch.
This is still a slower and more manual process than we ever wanted for this campaign, but at least we’re very relieved to finally be moving forward in a concrete way 💝
More updates will follow as progress continues~
Thank you again for your patience and support! Inari & Mako
Fulfillment Update – Still Working on the Fix, Manual Shipping Starting
Hi everyone, We wanted to share another fulfillment check-in for this campaign.
We’ve spent a lot of time working through the workaround shared with us by the BackerKit team, but unfortunately we still have not been able to get it working successfully on our side yet. We know this workaround seems to have worked for some creators, but not for others. Unfortunately, we are currently among the ones it still has not worked for — and we still do not have a clear answer as to why.
Shopify also continues not to provide replies, neither to us nor to BackerKit, which has made this situation even more frustrating and exhausting.
At this point, we are going to start manually shipping some pledges by hand in the meantime. (Backers whose pledges are shipped will receive the usual shipping confirmation email with tracking). This is simply to make sure the campaign does not remain completely frozen while we continue working on the platform issue. It is obviously not the ideal or scalable solution, and it will be much slower on our side, but we would rather start moving at least part of this campaign forward than keep it fully blocked while the technical issue remains unresolved.
We are still continuing to push on the workaround/integration side as well, and we will keep sharing confirmed progress as each part of fulfillment moves forward.
We know this campaign was supposed to be one of the quickest and simplest for us to fulfill, especially since the items were already in hand from the start, and we are truly sorry that it has instead turned into such a long and frustrating wait.
Thank you again for your patience and for sticking with us through this. We genuinely appreciate it!
We’ve been waiting for what feels like forever to finally say this:
HOLIDAY MARKET FULFILLMENT IS COMPLETE!!!!!!!! ʕっ◕ヮ◕ʔっ ✧･ﾟ:*
What you see in these photos is the very last batch of rewards, all packed and labeled! The big box is sealed and ready to leave with the courier on Monday, August 31 📦💨
In our last update, we estimated that we would finish comfortably before the end of September. Somehow, we managed to beat our own estimate by an entire month and finish before the end of August instead!!
Apparently we really aren’t very good at estimating timelines in either direction ʕ≧▽≦;ʔゞ But for once, we’re extremely happy to have been wrong!
Every single package belonging to a backer who completed their payment and/or survey has now been prepared. There is nothing left waiting in our fulfillment queue for this campaign: once this final batch leaves on Monday, every remaining completed order will officially be on its way!
After all the delays, problems, stress, silence and patient waiting, it feels almost unreal to write this… but this campaign is finally closed. FINALLY!! 🥹❤️
We’re so incredibly happy and relieved. Thank you from the bottom of our hearts for sticking with us. Your patience and kindness have meant more to us than we can properly explain.
Soon every one of these rewards will finally be home with you.
YEEEEAAAAAH!!! 🥳🎉🎉🎉📦💕
With love and an enormous amount of relief, Inari & Mako
We want to start by saying that we’re really sorry, both for how long this has taken and for being so quiet lately.
Life got in the way, then more and more problems piled up behind the scenes, and keeping up with everything became much harder than we expected. We never stopped working, but we didn’t do a good job of letting you know that. We know the silence made an already frustrating wait feel even worse, especially because this one was supposed to be such a quick campaign.
Thank you, truly, for how patient and understanding you’ve been with us through all of this. ❤️
Some of you have already received your packages, and seeing them finally arrive has made us incredibly happy!! 🥺💕 In the meantime, we’ve continued packing and shipping~
In the meantime, we have continued packing and shipping orders, even if at a slower pace than we would have liked. As a two-person team, we’ve also been alternating fulfillment between this Holiday Market campaign and another long-pending campaign of ours, so that both can continue moving forward rather than leaving either one completely at a standstill.
Right now, at the pace we’re working, we expect to have all remaining Holiday Market packages shipped before the end of September, with some room to spare. This is our current realistic estimate based on the progress we’re making now.
You’ll receive your tracking information once your package has been shipped.
📬 If you’re planning to move soon or need to change your shipping address, please contact us as soon as possible so that we can double-check it before your package is sent.
We also want you to know that if we go quiet for too long, you can absolutely ask us for an update. A gentle nudge honestly helps us as a reminder when we’re struggling to keep up. Communication and time management don’t come naturally to us, especially when we’re overwhelmed (they’re often among the first things we unintentionally fall behind on)😰 We know it’s still our responsibility to do better, but kind reminders can genuinely help. We only ask that they remain polite and understanding, as they have been so far. ❤️
Lastly, we’ve added some extra freebies to every package that experienced this additional delay. We know they can’t make up for such a long wait, and we don’t expect them to but we really hope the extra little surprises will bring you a smile when your package finally arrives!!
Thank you again for sticking with us. We really appreciate it, and we can’t wait to see the rest of these packages finally reaching their homes. 💌
With love and gratitude, Inari & Mako
Small transparency note: The content of this update was written by us. Since English isn’t our first language, we used AI to help translate and organize it more clearly.
Can we please have an update? This was supposed to be delivered months ago, I know that you guys have been having issues and that you are working on getting those fixed but its been over half a year now since I ordered these. I am supposed to be moving next month, and I still haven't received any tracking info. Your last update was two months ago, we need some sort of timeline.
Just popping in with another fulfillment update for this campaign! 🎄✨
Since the first batch was dispatched, we’ve continued shipping more parcels regularly behind the scenes — and we’re really happy to say that everything has been going smoothly so far! 🥹📦💨
The restored BackerKit ↔ Shopify connection has been continuously working properly so far and has made the process much faster and less stressful for us compared to the manual workaround we originally feared we’d have to use 😭💻✨
Many more rewards have now been packed, labeled, and shipped during these past weeks, and we’re continuing to work through the remaining batches 💪💌
📬 Little reminders:
once your parcel ships, you’ll automatically receive your shipping confirmation email + tracking;
Some tracking updates may take a little time to appear depending on the destination country and local postal processing;
if your survey/payment is still incomplete, please make sure to finalize it as soon as possible so we can include you in upcoming batches!
We also want to genuinely thank you again for how patient, understanding, and supportive everyone has been throughout this whole process 🥹❤️
After the bumpy start, it feels really good to finally be in the “things are moving” phase: parcels are leaving the studio, the system is cooperating, and we can actually see the fulfillment queue getting lighter 🎉
We still have more packages to go, but we’re steadily progressing and we’ll continue sharing updates as fulfillment moves forward! ✨📦
Thank you again for being here and supporting our tiny business in every possible way 💖 Inari & Mako 🐮🐰
Hi everyone, We finally have a really good update to share for this campaign.
After months of work and many failed attempts, we were able to successfully restore the BackerKit / Shopify connection on our side, thanks also in large part to the help and guidance of the BackerKit team ❤️
Because of that, the first batch of pledges we were already packing has now also been labeled successfully through the restored connection, and we no longer had to create those labels manually one by one as we were thinking 🥹🎉
The restored connection made this step much faster and smoother for us than the manual fallback route would have been, and we are incredibly relieved.
This first batch of parcels is now ready, and it will be dispatched tomorrow!
12 kg of parcels ready to go out 📦💨
📬 Backers whose parcels are included in this batch have also received their shipping confirmation email with tracking.
Thank you again so much for your patience through such a frustrating delay on a campaign that, again, was originally supposed to be one of the quickest and simplest for us to fulfill.
Anyways, once this first batch has been dispatched, we will keep proceeding with the following batches step by step as well!
We’ll keep sharing further progress as the next batches move forward. Inari & Mako~
