Rina Amaranthine
CREATOR
6 months ago
Project Update: An Updated Update of the Last Update
Good morning, Citizens! Summer has officially tripped over a raised root and is starting to descend into fall, so we wanted to make a quick update to get things sorted out.
Here are our shipping status updates! There's been a lot of hold-ups outside of our control due to the nature of global shipping at the moment (customs may or may not have been infiltrated by StrexCorp, we're still unclear), but finally, we're just over halfway done with all total shipping!
🟩 US – Shipping Has Been Completed!
🟩 UK – Shipping has started and should be close to done, if not done
🟥 CA – The container is loaded but we still don't have shipping info. Hang tight for updates!
🟨 Asia – Shipping was split, so if you haven't gotten yours yet, keep an eye on your email!
🟨 EU – Boat is in the port and clearing customs- shipping should be starting this week or early next week
🟨 AU – Just this morning, we finally got confirmation that, after weeks in customs, the shipment has cleared customs! Shipping is FINALLY starting this week
If your region is marked green and you haven't gotten a shipping email or your game, please reach out to us at [email protected]
And a brief update for everyone who already has their game:
If your package is missing anything (dice, prints, etc.), please email us at [email protected] so that we can get missing items sent out to you ASAP.
About the dice tray. We've previously made a comment about it, but will also be posting it here for posterity:
We're sorry for some of the disappointment we've seen about the dice tray.
First, we'd like to apologize – all campaign mock-ups are always subject to change either by the licensor or by us for a variety of reasons, such as supply shortages, feasibility, and more. It seems that the disclosure text about that got left off the graphics for this campaign, and it is something we will be more diligent about in the future.
The change was made for a lot of reasons, the most prominent one being that the mock-up dice tray would not have fit in the beginner box we wanted everything to fit into.
We will be taking all this feedback and letting the design team know that there is demand for this dice tray, and see if it's something we can potentially offer in the future.
We’re truly sorry this change wasn’t communicated before your games arrived. Notice of the change never made it to our community team, so you didn’t hear about it when you should have. That’s our mistake, and we’re committed to doing better going forward.
Crowdfunding always comes with a lot to juggle — this campaign alone had 28 different items in production before even counting the stretch goals. That’s not an excuse, but hopefully it helps explain how something like this slipped through the cracks. We hope you can offer us a little understanding as we keep learning and improving.
At the end of the day, we’re proud of the game we’ve all brought to life together, and we really hope you enjoy it once it hits your table. Thank you for supporting us, for sharing your feedback, and for being such a passionate part of this community.
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