Project Update: Fulfillment Is Complete -- If You Still Have an Issue....
As the title indicates, general fulfillment for this project is complete. We know there are some folks who have had issues with their shipment. If you have a problem and have not already emailed [email protected], please do so. We will make sure we get everything sorted out for you.
If you have already emailed us, we will be working to get caught up on all our emails that came in over the holidays. Additionally, I'm happy to report that Josh Heake will be moving to full-time with us for customer service to make sure we are providing you the best and most responsive service we can. Rest assured, if you don't have your game or need a replacement part, we will work with you until you get it.
This was a very exciting project, and we are happy to see folks enjoying their games. But don't rest easy ... the Tower never sleeps.
This was a very exciting project, and we are happy to see folks enjoying their games. But don't rest easy ... the Tower never sleeps.
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