BackerKit surveys are coming! This is where you’ll finalize your pledge and pay for shipping.
Soon, (maybe already) you’ll receive an email with a special link to your BackerKit survey. It’s important to respond to your survey as quickly as you can since we need this information to fulfill your rewards. We started with a "smoke test", which is a small batch of "test backers" to make sure there are no kinks in the system. Assuming that goes smoothly, we'll send out the rest of the surveys shortly.
You don’t need to create a BackerKit account to fill out your survey. When you receive the email with the survey, click the survey link to respond. This is where you can change to a different pledge level, select additional add-ons, provide your shipping address, and finalize payment.
After you complete your survey, you can go back later and change your responses before we close the pledge manager. We plan to close surveys by October 8th!
If you need to review your information or pledge status, you can return to your survey by clicking the link in your survey email or requesting your survey link under "Lost your survey?" on our BackerKit project page at https://unmatched-storage-and-accessories.backerkit.com/ When you recover your survey this way, be sure to click all the way through to the final order confirmation screen or your survey will be marked as incomplete.
It will take a few days for all surveys to send out, as email systems have to meter their sending to avoid being considered spam. Please keep an eye on your inbox and spam folders, and if your survey goes to spam, be sure to mark it as safe or not spam.
If you used the Crowdfunding Pay Over Time option, you may have received your survey in the smoke test, though you were not supposed to. We are working with BackerKit to make sure that Pay Over Time surveys for remaining backers go out after you have finished the installments.
Fun fact! So far backers have pledged for over 38,000 individual Hero Stands! How many will it be after the pledge manager…?
And yes, you will be able to purchase additional campaign promo packs as an add-on in the pledge manager!
