Hi flock!

I hope you are doing well! I'm back from my trip and packing is back in full swing! Here's a quick update on how things are going.

It looks like my out of office email didn't work for support requests coming from Backerkit. My apologies in case I missed your email/support request or if I responded to it really late.

Most inquiries were about not working tracking numbers. I found out yesterday that there was a small batch of around 30 backers who were assigned a tracking number too early. If you have a tracking number but it doesn't work yet, you are likely part of this group. I'm scheduling another package pickup for next week, so your tracking code should start working by then. (But in case your package actually got lost, I'm of course happy to replace it!) 

I'm holding off on emailing back/reshipping items until all remaining packages are packed and shipped, just so that I can keep a clear overview of tasks. If you didn't receive a response by Sunday and you still have questions, please feel free to email me again!

450 out of 563 orders are packed and either shipped or ready for pickup by my courier. It looks like we can finish the remaining packages this week.

HOWEVER, due to the office/warehouse move I seem to have misplaced some sticker and keychain stock I set aside for the campaign.. Because of this I won't be able to immediately fulfill a handful of rewards. If your order is affected, you'll receive an email by the end of this week, where you can let me know if you'd rather swap the item for a different one or wait for a restock. 

I'll be posting another update when most packages have been picked up, likely next week!
I'm also going to take a step back from the chaos of running the shop and packing way too many orders - I'm hiring a helper for fulfillment and customer service, and I'll be taking some time to streamline our processes so that the customer experience will be way better for you guys.

For Pintopia 2026 I want to be back with another birdy campaign. During my trip my hands were just itching to sketch the North American backyard birds I saw visiting the feeder on my in-laws' deck. This campaign is still a good half-year away but I set up a simple teaser page in case you want to follow along already.

Thank you guys so much for your support and patience, I hope you have a great day!

Doreen

Howdy flock!

Today a backer mentioned it's been a while since the last update, and they were right, it's been about a month. Oops! Here's a quick update from my side:

We shipped over half of the rewards and I just sent out their tracking codes. Shipping was delayed because of my office move in May-early June, but Appeltjesgroen and I kept up the pace and packed a lot of the Backerkit rewards, as well as a huge chunk of my webshop preorders.
My courier picked the packaged international shipments up this morning. If you got a tracking code in the mail, your package should be on the way now. PostNL was supposed to pick up Dutch shipments yesterday, but they somehow couldn't find my office and never showed up.. so I'm dragging those rewards to the postal office myself on Monday.

How to track your package

BackerKit unfortunately doesn't always recognize my carrier's tracking numbers. Please use https://parcelsapp.com/ to track your package. Once your package arrives in the destination country it will also be traceable through your local postal service!

For anyone who is still waiting on a tracking code: your rewards are packed, ready to be put in a box & they are ready for their shipping label. I'm leaving for a three-week trip this Tuesday, and even though I tried really hard to get everything done before I leave I unfortunately wasn't able to wrap everything up :( 
So, these will ship when I get back in mid July. I don't expect this to take long since most of the packing is done already. I'm really sorry about having to delay them again, but I hope you understand I really did my best!

Thanks again, and have a lovely day!

Doreen

Hi everybirdie!


It's been brought to my attention that it's been a little while since I last posted an update, so here's the most recent status on things.

All campaign items have been received, including the socks and hair claws. The hair claws are still boxed up in my basement, but I'll start checking them soon!

The past two weeks I've had some amazing helpers who helped me a LOT with packaging your rewards! We prioritized packing orders containing only pins and stickers, as socks and hair claws weren't ready yet when we started packing. 
We have about 70 orders boxed up and ready to be shipped. I think those will go out over the weekend. Another ~200 rewards are carded and just need a final check, a box, and their shipping label. 

While this packing frenzy was going on, I received notice from my landlord that my temporary contract for the office is ending on the 31st of May. Boo!
I'm lucky to have found a new space already. However, my new contract starts on June 2nd, while my moving company picked up all my furniture and office supplies today already. This means that, aside from the orders that have already been packed, shipping is on hold for a week and a half, as I can't access my shipping supplies.
Once I have a shipping setup again, I will prioritize getting your rewards out ASAP - I'm planning to have everything out before the end of June.

We'll be vending at DoKomi  on June 6-7-8, and I'd like to offer a pickup option for those of you who are attending the convention! Please let me know before June 2nd if you'd like to make use of this, so that I have some time to pack your rewards. Please use my contact form and I'll get back to you ASAP!


I think that's all for today, thank you for your patience and have a lovely day!

Doreen

Hi everybirdie!

I just received the pins, everything arrived safely! I'm planning on starting fulfillment next week. Since there's over 500 of you, it may take a week or two to prepare and package everything. I'm really excited to finally get these birdies out to you. 

Notice: This week I'm counting and grading your pins. I wanted to give a heads up that I'm vending at a convention this weekend, and I will be taking some overstock of Birds of Rotterdam with me to sell. I really don't like doing this, as it is my priority to get your pins out to you as soon as possible. However, due to the scale of the campaign, I won't be able to do so this time, and taking some overstock with me does directly help me pay for my rent and upcoming office move. There will be no risk of overselling - all the pins intended for the campaign plus an error margin will be counted out and left at my office. 
If you're really bothered by this decision, let me know and I will do my best to have your rewards out before I go to the con. Thank you for understanding <3

If you are at AnimeCon Rijswijk this weekend, I can bring your rewards with me. Please let me know by Thursday if you'd like to pick them up at the convention! 

One of the color concerns I had on the factory photos was the Eurasian Jay. Here's what he looks like in daylight:

The face did turn out a little more yellow than intended, but I'm not extremely bothered by it. I won't opt for a remake at this time. If you selected the Eurasian jay but you don't like the final pin, please contact me for a solution.

If your order contains socks and/or a hair claw, we are still waiting on those to arrive, so your order will have to wait a little bit longer to ship.

If you backed our partner project Frogtastic Frogs, and you want combined shipping, make sure your Frogtastic Frogs survey is set to "Local Pickup". I will email you this week to double check if I have everything on file correctly.
Since Frogtastic Frogs are still in production, combined shipping orders will be on hold until these are done.

There are still 6 of you with a completely failed pledge. If you still want to receive your rewards at campaign price, please resolve your payment and fill in your survey by the end of the week.

There are 24 errored cards for shipping costs and add-ons. Please resolve this by the end of the week, otherwise I can't ship your rewards! If you need add-ons removed from your pledge to make it work, let me know. 

I think that's all for now! Have a lovely day!

Doreen

Hi everybirdy!

I just got word from my manufacturer. The pins are done and are ready to ship! With everything being wrapped up, I'm going to lock your orders and charge cards soon. Your order will lock and your card will be charged for add-ons and shipping costs on the 24th of April. Please double check your survey and adjust it if necessary. :)

Here's the current status of all items:

Add-ons: 

Pins
A note about the photos: Factory photos are usually a quick snapshot taken under artificial lighting. As a result, the colors don't look as nice as they will when you receive them in person. So don't be alarmed if the colors look very dull and the gold doesn't look as shiny as expected!
Please check the previous update for pictures of the other half of the designs.

- Starling 
- Mallard M & F

- House sparrow M & F

- Collared dove
- Woodcock
- Kingfisher

- Jackdaw
- Greylag goose

- Tawny owl
- Barn owl
- Long-eared owl

- Grey heron
- Cormorant. Note: Cormorant should be finished, I think the factory forgot to send me a picture of it. Since they're already packing everything for shipping I'm not sure I'll be able to get a picture. My apologies for this!
- Crested grebe

- Moorhen
- Black-headed gull

- Sparrowhawk
- Goshawk

- Hobby
- Kestrel 

- Pheasant
- Cuckoo
- Green woodpecker

- Kinglet
- Common swift

- Osprey
- Oystercatcher
- Plover