I'm happy to announce that we are mostly done with fulfillment! The last batch of packages went out a week or two ago, and I see that a lot of you have received them already. I'm battling some health issues leaving me very fatigued, so I'm not able to respond to everyone individually, but I'm really happy to read your nice comments and I appreciate you. <3 Thank you so much for being patient with me during this very chaotic 2025!
If you have not yet received a tracking code yet, please check if you belong to the following groups: - 4 backers have not filled out their surveys yet. You will receive a reminder email today. Please fill out your survey ASAP! - 4 backers have failed credit card charges for their shipping/add-ons. You will receive a reminder email today. Please double check! - 4 backers are all set & ready for me to ship their rewards!
Tariff info for US-based customers: It looks like the US will be collecting 15% tariffs on packages sent from the EU. However, the USPS currently has no system in place to collect these tariffs, and it is very unclear when we will know more about the way these tariffs will be collected. While they are setting up a system to collect tariffs, the USPS is allowed to charge an 80 USD flat fee per postal item instead of the tariff. Since there are only a handful of US-bound packages left for me to ship, I will bundle them and express ship them to an US-based business partner, who will ship them to you through the USPS. This way I'll be able to pay for the tariffs in advance on the bulk of these orders, and you won't be surprised with tariff bill.
If you have a question or issue with your order:
Please use my contact form to contact me. Please give me a few days to get back to you. I'm in the process of hiring help for customer service, so in the future my response time will be better!
Hopefully I will see you next Pintopia with Birds of North America! However, if you're in the market for beautiful pins before then, consider supporting my friends <3
