Frequently Asked Questions
Find answers to your questions
Project FAQ
Yes, and you can do that today! Cozy Companion has already been in print for three years. You can sign up for Cozy Companion magazine on its website at https://www.cozycompanionmag.com We are offering all "dark and cozy" tiers as a way to conveniently select both subscriptions during the campaign.
No, the softcover version of Volume Zero: The Rewind Issue will ONLY ever be available through this campaign. We are printing exactly enough to ship to backers and no more than that. This is your only chance to get it.
No! All magazines are printed perfect bound, on high quality paper stock with no ads or sponsored placements in them. Every page is put together by our team independently. We know that most American magazines are staple bound/saddle stitched on thin paper and often have more ads than content... Grim Omen and Cozy Companion are nothing like those!
All magazines will be shipped in May 2026 - that's just two months from now! For backers at the Collector (Print) tier, the print versions of Cozy Compendia I and II will arrive in May. The print versions of Cozy Compendia III and IV will arrive by the end of 2026.
All magazines have FREE shipping, regardless of if you are in Alaska, Florida, or Hawaii. If you select the Collector (Print) tier, then you will have a one-time shipping charge of $35 to get those four huge Cozy Compendium hardcover books out to you (~1,500 pages across four 8.5x11" hardcovers).
Digital subscriptions are available globally. Due to the "just in time" nature of printing and shipping a monthly magazine, print subscriptions are currently only available to backers with mailing addresses located in the United States.
After the campaign, you will receive a unique code which you will need to input on https://www.grimomenmag.com along with your mailing information. By default, your subscription will be set to auto-renew so that you don't miss any issues, but you can cancel your auto-renew at any time right on the website or by contacting us at [email protected]
Every month we will email you a code for a digital game that you can redeem on Steam. The game is yours to own, play, and keep forever. We partner with indie game studios to purchase codes directly from them, supporting indie studios both financially and helping them to reach more people.
We select games each month based on a variety of factors. In the past, all of the games that we have selected have (1) had an MSRP of $15 or higher, (2) have had Mostly Positive or higher ratings on Steam, and (3) have had fewer than 10,000 reviews on Steam. For Grim Omen, you can expect to receive games that fall into the genres of Dark Fantasy, Dark Sci-Fi, and Horror. Some games may have age restrictions to redeem on Steam. For Cozy Companion, you can expect to receive cozy and gentle Steam games.
For print back issues of issues published AFTER September 2025: No, we do not sell back issues. We print exactly the number of issues that we need each month and mail them to subscribers. After that, that's it! You won't be able to find those issues anywhere else unless your local game shop has a retail subscription. For print back issues of issues published BEFORE September 2025: A limited number of classic Cozy Companion issues are available on https://www.snowbrightstudio.com For collectors: We do publish a hardcover "Cozy Compendium" of back issues after every six issues. We may publish a hardcover anthology of Grim Omen back issues as well every six months. These hardcover anthologies contain over 350 pages of content each. For digital back issues: Yes, digital back issues can be found on our website at https://www.snowbrightstudio.com
No, due to the "just in time" nature of magazine printing and the negotiations that we go through with studios to obtain Steam keys, we do not offer refunds after you have been charged for a three-month period.
Yes, we do! We are the publishers of hit tabletop games like the cozy mystery RPG, Teatime Adventures, and the cozy spooky RPG, ink. We also publish cozy board games like Insectarium and Harvest Hoppers. You can find out more about our catalog on https://www.snowbrightstudio.com
Not really, no. Since September 2025, you will no longer find adventures, content, and lore for Snowbright games in our magazines. If you're looking for more content for Snowbright's games, you can check us out at https://www.snowbrightstudio.com instead
Any requests for collaboration on the magazine should go to our editor. You can reach her at [email protected] Please be aware that our magazines' content is often scheduled up to a year in advance.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.