Snowbright Studio
CREATOR
6 days ago

Project Update: Shipping fees and fulfillment update

Hello everyone! Winter is approaching, so we hope everyone has a cozy blanket and a hot cup of tea on hand to keep them warm. I'm popping in for a quick update before things get busy with the pre-holiday rush.

Shipping Fees Update
We are getting ready for fulfillment!!! The last piece is charging shipping fees. You should be seeing an email from BackerKit soon letting you know that shipping fees are being collected. This is also a great time to check on your survey to make sure you have filled it out and that your shipping address is up to date. We know a few people have moved since they have backed, and addresses may need to change. As always, if you need help with anything related to your survey, please don't hesitate to reach out to us at [email protected]

Fulfillment update
All our Teatime Adventures and Tea Pets items are on a boat at this very moment and are making their way to us. We expect them to land in the U.S. and make their way to our warehouse right around Christmas. Of course, the ports and mail systems are quite busy during the holidays! So first shipments should start going out by the first week of January to help ensure your rewards have a safer journey to your door. I will pop back in an update when shipments begin so you can keep an eye out for your packages!

New Tea Pet
The holiday issue of Cozy Companion is here and it has a new Tea Pet! Check the pages of our cozy games and fiction magazine to find the Soot Quail, easily spotted in the snow in the Teatime Adventures mystery featured in Cozy Companion: Home for the Holidays. Subscribers can find the PDF of the new adventure on Cozy Library today and back issues should go up for sale soon. 

Next Expected Update
Between our team recovering from the wonderful PAX Unplugged Convention earlier in December and our office being closed for winter break at the end of the month, you most likely won't hear from us until early January once shipping has started. Until then, we hope that everyone has a great winter break!

Stay Cozy!

Snowbright 



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