Gilbert Isla
CREATOR
6 months ago

Project Update: Pledge Manager woes and what we're doing about it

Thanks for the feedback to the folks that left it! The 'remove' option on add-ons and the Early-Bird dice set are only usable on our end, but we can do it. It's a manual process, so we'll be reaching out to all Early-Bird backers that also have an add-on set of dice and patch listed in their pledge manager. If you meant to have two sets of dice, you're aces in our books! If not, we're glad to correct the issue so you're only getting the Early-Bird set. If you only wanted digital rewards and don't care to claim your Early-Bird set, we can remove that as well. The credit back to you won't process until the Pledge Manager closes and shipping is added to the orders. We're at 70% complete on Pledge Manager now, and we'll have the shipping boxes in hand soon so we can calculate what the shipping costs will be for the dice and patch and t-shirts.

PDFs - Any PDFs purchased during the run (NOT in Pledge Manager) will start going out in batches this coming week. We do have all the email addresses for folks before closing Pledge Manager. Any PDFs purchased in Pledge Manager will go out when that closes.

PODs- Pod codes for at-cost copies will be the same. We'll get these out in batches for all that were paid for during the campaign, and those purchased in Pledge Manager will go out once Pledge Manager closes.

Please note that we have not received the inspection copies with the corrections to the covers and extra art from Drivethru yet, so POD codes for the Reference Guide and the Gold Fever adventure will go out once we have ok'd the review copies.


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