Studio Flimpo
CREATOR
10 days ago
Project Update: Backer & Production Update: Fulfullment & Shipping starts next week!
Hi everyone! Milo here, apologies for the late update- but I wanted to catch everyone up to speed! There's a lot of ground to cover, so I've broken things into topics, and I'll include a TL;DR at the bottom.
Rewards shipping is taking longer than what the initial timeline said, why?
For a few reasons. Namely:
Rewards shipping is taking longer than what the initial timeline said, why?
For a few reasons. Namely:
- The current political situation in the USA has complicated manufacturing and shipping costs, especially with international orders.
- We experienced a rough burnout during November of last year, which delayed overall production and led to a few script re-writes. Thankfully, this resulted in a much stronger script which resonated well with beta readers, more on that later.
- Even without these factors, we are a team of 3 who are handling fulfillment ourselves while simultaneously animating the episode. We have a lot on our plate regardless!
- When charging for shipping, a percentage of cards declined (which is common) and we wanted to ensure as many people had paid for shipping as possible before beginning fulfillment. Thankfully, 90%+ percent of backers have paid for shipping now, and you can still pay for shipping after we have begun package fulfillment. If you need any help with doing that, send an email to either us or BackerKit support!
All that said, we have made great progress- and we should be able to start merch fulfillment next week.
When can I expect my rewards to arrive?
It depends, but the first batch should be shipped out next month. We have around ~1700 orders total, and we plan to send out our packages in batches. We will also need to place additional orders for extra merch that many of you purchased as add-ons (thank you!)
Will tariffs affect my shipping cost?
No. However, if you are ordering from outside the USA, and your total order cost exceeds your countries "de minimis" threshold, then you may be subject to an additional import fee. This fee is set by your countries government and is not paid to us. As most de-minimis thresholds float around ~$150 USD, this applies to only 1 or 2 of our international orders. If you want to double check if your order applies, Google "(your country) de minimis threshold from USA". Otherwise, you shouldn't have to pay any additional money for shipping.
How is the production of Mandelbrot Hall going?
A bit behind schedule, but otherwise really well! Our hiatus and script rewrites set us back a bit, but it gave us the energy to make a much stronger script. We also revisited our visual style to make things both easier to draw and more visually striking. It's not a huge shift from what we've animated in the trailer already- it mostly focuses on background art, but either way you'll be seeing it on our socials very soon!
Right now, we are aiming to finish production on the episode by February 2026, with the public release on YouTube happening after a brief screening run (details TBD). For those of you who got a digital bundle, those will be sent out after the episode premieres to the public.
TL;DR:
- We apologize for shipping taking longer than expected, but if all goes according to plan, we will start fulfillment as early as next week, with the first batch arriving as early as next month.
- Tariffs will not affect your shipping cost, but if your order is from outside the US and is over ~$150 USD, you could be subject to your contries de minimis laws.
- The production of Mandelbrot Hall's pilot episode is behind schedule, but going really well- with an expected completion date of February 2026, and the public release to follow after a TBD screening.
If you have any further questions, please don't hesitate to drop a comment, email backerkit, or email us directly at [email protected]. Thank you all so much for your patience, flimp on!!
-Milo
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