Updates
Check out the latest news and keep up with progress
PROJECT UPDATE
Swamphy
CREATOR
about 2 months ago
Project Update: Happy New Year! Late December/January Update
Hello everyone! It's been a while since the last update, and I apologize for that. First of all: happy new year! I hope 2026 treats you better than last year, and I wish all luck, prosperity, love, and more towards all of you.
Includes Backer-Exclusive Content
PROJECT UPDATE
Swamphy
CREATOR
6 months ago
Project Update: September Mini Update
Hello everyone! I hope you all have been well.
I just wanted to post a September mini update to keep you in the loop with what's been happening (apart from the unfortunate USA tariff situation 😭)!
I just wanted to post a September mini update to keep you in the loop with what's been happening (apart from the unfortunate USA tariff situation 😭)!
Includes Backer-Exclusive Content
PROJECT UPDATE
Swamphy
CREATOR
6 months ago
Project Update: ⚠️ Update on shipping to the USA
Hello everyone! How have you been this summer?
We wanted to post a mini update about a situation we believe most of you are already familiar with by now. We were waiting for a proper update from Portugal's postal carrier, CTT, before posting this, and the inevitable finally has come around.
We wanted to post a mini update about a situation we believe most of you are already familiar with by now. We were waiting for a proper update from Portugal's postal carrier, CTT, before posting this, and the inevitable finally has come around.
Due to the complicated tariff situation, our postal carrier has temporarily suspended all parcel shipments to the USA.
This means that the pins, for US backers, will be put on hold and reserved indefinitely until further notice. Flat items such as stickers are, however, still able to get mailed out.
Since this is a worldwide issue and many other countries all over the globe are also suspending shipments, we cannot give an accurate estimation as to when this will get resolved. ): Everything is incredibly unclear and - perhaps unsurprisingly - this restriction came very sudden.
As mentioned beforehand: We'll naturally reserve all plushies, pins, and stickers on the side until parcel shipment to the USA resumes! Naturally, orders that are not to be sent to the USA will still get their goodies sent as normal. 💖
Finally, to all USA-based backers: We're very sorry to hear that everything is going incredibly difficult regarding shipments. This is outside of everyone's control. Everyone is kept in the dark, and no one has any clarity other than that the situation utterly sucks and is complicated for no good reason. ):
Despite everything, I still wish you all a wonderful day in these trying times. As always, give yourself a little treat whether that's with a snack, a good book or movie, or anything else you find joy in!
With lots of love,
Swamphy ♡
With lots of love,
Swamphy ♡
PROJECT UPDATE
Swamphy
CREATOR
7 months ago
Project Update: ✿ July mini update
Hello everyone!
We hope you've been doing well since the last update! We know it's been a bit quiet, but we've been working to get everything in order ASAP! We've also been incredibly busy due to a new job this month, so it's been a lot of juggling between work, running a small business, and studying at the same time.
During this time, we've also been awaiting a shipment from our plushie manufacturer, but we've had an unfortunate case of the shipment somehow going missing. Our manufacturer kept us updated about the situation since they approached us first about this, but it seems that there's little hope to have it be found. ): This is still a pretty recent development, so we're still awaiting further details to see what can be done.
We're really sorry for the wait once again. Things have still been difficult for us since the last update, but we also know it's not an excuse to have long waiting times. This is why we try to keep you updated as much as possible.
If you have any questions or need help, please email us at [email protected]. This ensures a much faster response since we sometimes get very late notifications for Backerkit comments.
With lots of love,
Swamphy
We hope you've been doing well since the last update! We know it's been a bit quiet, but we've been working to get everything in order ASAP! We've also been incredibly busy due to a new job this month, so it's been a lot of juggling between work, running a small business, and studying at the same time.
During this time, we've also been awaiting a shipment from our plushie manufacturer, but we've had an unfortunate case of the shipment somehow going missing. Our manufacturer kept us updated about the situation since they approached us first about this, but it seems that there's little hope to have it be found. ): This is still a pretty recent development, so we're still awaiting further details to see what can be done.
We're really sorry for the wait once again. Things have still been difficult for us since the last update, but we also know it's not an excuse to have long waiting times. This is why we try to keep you updated as much as possible.
If you have any questions or need help, please email us at [email protected]. This ensures a much faster response since we sometimes get very late notifications for Backerkit comments.
With lots of love,
Swamphy
PROJECT UPDATE
Swamphy
CREATOR
8 months ago
Project Update: ✿ Fulfillment Update!
Hi everyone!
Just a small update to notify everyone that fulfillment is slowly but surely rolling out for products that are already in-hand (such as stickers, enamel pins, and backers that only selected Cherry for their choice of plushie)!
We're trying our best to get all of these finished ASAP, since we are working in a non-airconditioned environment. Summer weather in Southern Portugal can get a bit too much to endure with too much physical activity and devices running throughout the day, but rest assured we're working hard! 💦
Just a small update to notify everyone that fulfillment is slowly but surely rolling out for products that are already in-hand (such as stickers, enamel pins, and backers that only selected Cherry for their choice of plushie)!
We're trying our best to get all of these finished ASAP, since we are working in a non-airconditioned environment. Summer weather in Southern Portugal can get a bit too much to endure with too much physical activity and devices running throughout the day, but rest assured we're working hard! 💦
✿ Standard Shipping pledges
If you selected Standard Shipping and received a tracking number, please note that this is only a parcel identification number and does NOT provide any reliable tracking, therefore it should not be considered as such!
This is just a little PSA in case anyone got understandably confused!
If you need help with anything, feel free to send an email to [email protected]. We get rather late notifications via email regarding comments left on BackerKit (usually a couple days after they have been posted), and messages on socials can easily get lost, so emailing us ensures the fastest possible response!
With lots of love,
Swamphy
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