If we don't get the information from you that's needed from the survey at the end, we have no way of sending anything to you. No address, no delivery. We've had to implement a new policy that if you do not fill out your survey by the time address lock occurs (Months out from the Crowdfunding completion), you will forfeit your right to receive any pledge rewards. This does not mean that your pledge is going to be refunded. We will however do our best to fulfil any pledge after that point, but that is based on the availability of the products and is not guaranteed. We will send out several reminders before the due date to ensure as many folks are able to complete their surveys on time before the deadline.

Once you select your package, the top right corner will offer you "Add add-ons to your pledge!" Click there and pick your add on!

The will be added at the end of the campaign automatically so there's no need to worry. ^_^

To change your pledge or add-ons, from your computer log in to backerkit and go to the main Tentacle Kitty Campaign Critters Reroll page. To the right of the Welcome Back graphic covered in characters you will see your pledge. At the bottom of the box containing your pledge click: "Manage Your Pledge->" It will take you to another screen that has other projects listed at the top, but if scroll down a bit you will see a box with "Your Pledge" on the left side of the screen. Under that will be your pledge level, then add-ons followed by Total Pledge Amount, Credit Card info, and then right under the expiration date you'll see "Edit your pledge". Click on that link and it will make it so you can change your pledge. I hope this helps!

BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.

If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.

Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.

1. Select a pledge level with the reward(s) you would like to receive
2. Select any add-ons
3. Confirm your pledge!

• You are charged only if the campaign meets its funding goal.
• Charges happen when the campaign ends, not when you pledge.

After the campaign ends, you'll receive a survey to pay for any applicable shipping fees, calculated based on your shipping address.

Pay Over Time allows you to split your pledge into multiple payments over a set period. Your card will be charged according to the payment schedule (four monthly payments). Only available for projects that enable this feature. Learn More »

Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.

You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.

Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.

For specific questions about your pledge or the project, you can view the Project FAQ below, search for your answer within the project, or send a message to the BackerKit Support Team or to the project creator.