Frequently Asked Questions
Find answers to your questions
Project FAQ
Your payment will only be charged if the campaign ends successfully and meets its funding goal. If the goal isn’t met, you won’t be charged.
After the campaign ends, you’ll receive a survey by email to confirm your pledge, provide your shipping details, and add any extra items. Add-on charges will be processed when you complete the survey, and payments will go through once orders are locked. Shipping fees will be collected after the survey. If you purchase 10 or more pins, you’ll qualify for free shipping!
If everything goes smoothly with manufacturing, meaning no remake required and on time, then my target is to send out all the rewards by June - August 2025. Please refer to the timeline section for a more detailed breakdown of our schedule. Update: May 3/2025 Due to a medical emergency survey recently, I was unable to complete the send the survey as I promised. I am sorry. But I will try must best to send them as fast as possible. Sorry about that. May 23/2025 All surveys have been sent out, and I’ll begin shipping orders as soon as possible. Please note that the Rainbuddy Cat and Froggy Study Buddy pins are still in production, but they’ll be completed soon!
To qualify for the freebie pins: 1. Both Lofnpin's "Attract Luck Zodiac" and my project must be 100% funded (my project requires reaching the $650 CAD goal). 2. You must back both projects at any physical enamel reward tier. * These pins will only be available to backers who pledge for both campaigns, with over 2 pins for each campaign, so be sure to pledge if you want them! If you qualify for the free Frog x Lucky Cat, it will be added to your survey post-campaign.
Shipping is separate from your pledge and will be calculated in the pledge manager after the campaign ends. You'll be charged before rewards are shipped. Check the shipping section for details on fees.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.