I just wanted to touch base about some questions that arose from the survey.
First, collaboration rewards:
These were "automatically" added to qualifying carts; however, you might not see them when you complete the survey.
I have double-checked; they are there. Because I didn't link them to a SKU during the campaign (it only exists for returning backer/early bird/reservation pins etc.), collaboration rewards had to be manually added through creating segments (Since these numbers are only known post-campaign). Backerkit staff informed me that this means you won't see them, but they are there! This is what I see for the packing list:
Pledge "Upgrades":
Some of you may have noticed an item that says "upgrades" when you complete the survey. These are the pins added during the survey.
You see "upgrades", I see the actual SKU:
What you see
What I see
Tariffs:😢
Unfortunately my US backers have to pay tariffs and will see those in their carts. Tariffs are calculated per item based on value, where they are manufactured, item type, and estimated arrival date in the US since it's variable and can change on a whim. Which means each item has different rules and rates (setting it up is a headache). What this means is that unfortunately even of you backed multiple campaigns with me, even if I shipped it together, it won't lower the cost. I wish I could do this, but this is something out of my control.
I miss the free-trade agreement.
Hopefully this helps clarify some questions.
Pledges will be locked shortly for all backers and fulfilment will begin next week <3
As always, please email me at [email protected] if you have questions or concerns.
I don't get notifications when you comment on posts and I might miss something. I also don't check it as often as my email.
Hope you have a wonderful rest of your day. Yours in art, Therena
As we approach fulfillment, I have unlocked all US orders since some of the tariff rules have changed. (Mostly affecting Canadian products 😭, which doesn't include pins) You should have received a final notice of orders locking earlier today in your email. Please review your order so you know what to expect when I charge cards next week. I don't want there to be any surprises.
I wish this wasn't something we had to deal with :( And I appreciate all of you for supporting my art. If you have questions, please email me at [email protected]
It's been a while since my last update and I apologize. Summer got busier than anticipated and the challenge of trying to balance spending time with my family/travelling made me less productive than I like. Summer is always chaos without the routine of school and kids being home and trying to squeeze as many memories as possible into 2 months.
But I finally have good news, I will charge cards soon and start fulfillment.
If you backed both Zodiac Derpies & Pride Pins, I will try to see about possibly shipping everything together.
Thank you for your patience, it won't be long before your pins come your way!
On some completely unrelated good news, I did an 8 day sailing race/trip with my husband and we won!
This is us on our boat "Hard Mode" - yes that's a pirate flag, yarrr!
The trophy we get to keep for a whole year.
A humpback whale tail - we saw so many! And dolphins! We were totally spoiled.
Okay part of the reason we won was because there was almost no wind and calling it a "sailing" trip is a bit misleading. But we peddled our hearts out (sacrificing knees and hips to get the trophy)
Why am I mentioning it? (Other than I get to share something personal) My next Derpy Dragon campaign us "Derpy Adventures" which is heavily inspired by sailing and pirates!
I probably won't run it until after shipping all the Pride/Zodiac pins, like y not till Printopia in Feb, but you can follow it in the meantime here! Here's the sketches:
Well, that's all for now. I'll make another update when I charge cards.
I have several pieces of news to share today. First, an apology for not making an update sooner. I have been trying to juggle several projects and commissions among things like grad/school year shenanigans, etc. Things just didn't happen as quickly as I would have liked, thanks to too few spoons. I also lost my hard drive a couple of weeks ago (losing all my art/data) which has set me back on several things. And, since it's summer, I have been taking a few days/weeks to spend time with my family camping.
Good news:
All the pins arrived! I still need to open the boxes (I just got back from a week of no internet, so haven't done so yet...) but they are here, and hopefully I will share pictures in the next update.
Surveys/Fulfillment:
Surveys have been sent, and you should have received them by now. If you backed a digital tier and noticed a shipping charge, please email me at [email protected] as this is because of the stretch goals and collaboration rewards being added to your carts. Unless you want them, in which case just complete the survey. But if you don't, I have to manually remove them.
Realistically, I will fulfil this campaign in September. I am really sorry for the delays, but hopefully now that the pins are actually here, things can start moving again.
Just a quick update today. After weeks of trying to fix the SKU issues (I created), the survey smoke test has gone out! Provided there are no more hiccups, I will be sending the rest of the surveys by Monday.
In other good news, the pins arrived today in a pile of boxes! I haven't gone through them yet to see how they turned out (I am all out of spoons for the day), but will take pictures and share them in the next update. Probably by next week.
But there is progress ^_^
So if you are one of the 15 who received a survey, please fill it out so I can know if there are any issues.
