Greetings Hoarders,

I just wanted to touch base about some questions that arose from the survey.

These were "automatically" added to qualifying carts; however, you might not see them when you complete the survey.

I have double-checked; they are there. Because I didn't link them to a SKU during the campaign (it only exists for returning backer/early bird/reservation pins etc.), collaboration rewards had to be manually added through creating segments (Since these numbers are only known post-campaign). Backerkit staff informed me that this means you won't see them, but they are there!

This is what I see for the packing list:

Some of you may have noticed an item that says "upgrades" when you complete the survey. These are the pins added during the survey.

You see "upgrades", I see the actual SKU:

Unfortunately my US backers have to pay tariffs and will see those in their carts. Tariffs are calculated per item based on value, where they are manufactured, item type, and estimated arrival date in the US since it's variable and can change on a whim. Which means each item has different rules and rates (setting it up is a headache). What this means is that unfortunately even of you backed multiple campaigns with me, even if I shipped it together, it won't lower the cost. I wish I could do this, but this is something out of my control.

I miss the free-trade agreement.

Hopefully this helps clarify some questions. 


Pledges will be locked shortly for all backers and fulfilment will begin next week <3 

I don't get notifications when you comment on posts and I might miss something. I also don't check it as often as my email.

Hope you have a wonderful rest of your day.
Yours in art,
Therena