Fear not! Calrissa's Menagerie and the $1 for the reservation will be addressed in the pledge manager. We have thorough records of all of the eligible backers who reserved. In addition, we will have a specific question in the pledge survey in case your information has changed since you signed up. Please don't hesitate to reach out to [email protected] if you have any questions or concerns.

After you select a pledge level, you can add additional full pledges like the All In Captain's Chest in the add-ons. Scroll to the bottom to add them.

Nope! It'll be added in the pledge manager after we end the campaign. And if you choose a pledge level that includes it, we'll reduce the price by $10 (price of the Calrissa's Menagerie add-on). Also, your $1 reservation goes towards the total purchase!

Gunner's Chest x6 Extra Sets of Dice x2 Deluxe Dice Trays 2-Pack Quartermaster's Chest x4 Extra Sets of Dice x1 Deluxe Dice Trays 2-Pack All In Captain's Chest x4 Extra Sets of Dice x1 Deluxe Dice Trays 2-Pack A few folks reached out wanting everyone to have enough dice to never share or have to reroll. For the saltiest of the Old Salts we've given the numbers above!

No, not initially. However, we are looking for partners in other territories who would be willing to partner with us to support retail in the EU in other languages.

What do I get when I pledge? Each pledge tier lists exactly what’s included—the core game, upgrades, exclusives, and stretch goals unlocked during the campaign. Can I upgrade my pledge later? Yes. After the campaign, you’ll be able to adjust your pledge in the pledge manager. Can I get multiple copies? Yes. You can add extra copies in the pledge manager after the campaign ends.

How do I update my shipping address? You'll be able to update your address through the pledge manager until we lock addresses prior to fulfillment. How can I contact you if I have an issue? Reach out through the BackerKit messaging system or email us at [email protected]

When will I get my game? Estimated delivery is Q1 2026. We’ll provide regular updates and let you know if anything changes. Do you ship worldwide? Yes, though shipping rates vary by region and are calculated after the campaign in the pledge manager. Will I have to pay customs or VAT? We’ll do our best to offer friendly shipping to major regions, but VAT and customs may apply depending on your country. Details will be clarified in the pledge manager. See the Shipping section of the launch page for details.

What is Red Tides: A Tale of New Caribbea? It’s a cooperative naval strategy game where players work together to hunt merchants, upgrade their ships, and take down the tyrant John Davies before time runs out. Is this a finished game? The core mechanics and design are complete. We’re using this campaign to fund final production, artwork polishing, and manufacturing. Will the game be available in retail? We’re focused on crowdfunding first. Retail availability (if any) will be limited and priced higher. Some campaign rewards will never be available again.

Apple ID Used for Login If you used the private rlay feature from apple Backerkit is unable to reach you. Please contact us at [email protected] to update your email address. Example Apple ID email: [email protected] Filtered or Moved to Spam If you're not seeing our messages, they may have been filtered into your spam, promotions, or junk folders. Here's how to make sure you receive all future updates: Check your spam or promotions folder and look for emails from: @tortugasgames.com or @backerkit.com Mark the message as “Not Spam” or move it to your primary inbox. Add the following addresses to your email contacts or safe sender list: - [email protected] - [email protected] - [email protected] If you're using Gmail, drag our emails into your Primary tab so future messages show up there. Still not seeing our updates? Reach out to us directly at [email protected] and we’ll help troubleshoot.

Because this is a crowdfunding campaign, all pledges are considered final once the campaign ends. However, we understand that sometimes things change. Here’s how we handle refund requests: Before the campaign ends: You can cancel or adjust your pledge directly through BackerKit. After the campaign ends: Refunds are generally not guaranteed because funds are immediately used for production and fulfillment. That said, if you have a special circumstance, please reach out to us at [email protected] and we’ll do our best to help. If there's an issue with your order (missing, damaged, or incorrect items), we’ll make it right. Please contact us within 30 days of receiving your package and we’ll resolve the issue as quickly as possible.

BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.

If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.

Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.

1. Select a pledge level with the reward(s) you would like to receive
2. Select any add-ons
3. Confirm your pledge!

• You are charged only if the campaign meets its funding goal.
• Charges happen when the campaign ends, not when you pledge.

After the campaign ends, you'll receive a survey to pay for any applicable shipping fees, calculated based on your shipping address.

Pay Over Time allows you to split your pledge into multiple payments over a set period. Your card will be charged according to the payment schedule (four monthly payments). Only available for projects that enable this feature. Learn More »

Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.

You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.

Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.

For specific questions about your pledge or the project, you can view the Project FAQ below, search for your answer within the project, or send a message to the BackerKit Support Team or to the project creator.