Hello, all backers, especially in the USA!
We have good news for you!
All of your orders, both to the USA and other regions, were released from the UK hub last Friday. This...
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Hexa House
20 days ago
📢 Important Update Regarding US Shipments – Age of Automaton
Dear Backers,
We need to share an important update regarding US shipments of Age of Automaton (AoA).
What Happened Now, Regarding US Shipments, (This Doesn’t Affect AoB)
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White Elephants
about 1 month ago
🔥 IMPORTANT: Address Confirmation & Next Steps!
Dear Backers,
Our fulfillment partner has confirmed that the stock is scheduled to arrive at their warehouse this week! 🎉
Here’s what’s happening next:
Address confirmatio...
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Hexa House
2 months ago
Shipping Update: On the Way to the UK Hub & Happy New Year 2026 🎉✨
Dear Backers,
The Age of Automaton board games are currently on a ship heading to the UK fulfillment hub and are expected to arrive around early January.
The vessel departed ...
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Hexa House
4 months ago
Shipment Update: AoA Leaving the Factory!
Hello Backers,
We’ve received confirmation from our factory that repacking for Age of Automaton is already complete, and it is time for the board game to leave the factory! ...
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White Elephants
4 months ago
🚢 Production Update: Shipping Delay & Promo Card Issue
Dear Backers,
We apologize for the delay in communication. Our team just returned from SPIEL Essen (Germany) last week and immediately participated in another local event —...
We’re excited to announce that the Pledge Manager for Age of Automaton is now officially open! 🎉 You can now log in to confirm your shipping address and finalize your order.
🗓️ The Pledge Manager will remain open from today until August 1st.
📦 We expect to begin shipping your rewards within August.
https://www.facebook.com/share/p/16Mmb2DWXM/
💥 And we have even more exciting news to share — on May 18th, Age of Automaton was awarded First Prize at the Thailand Board Game Awards 2025, held at centralwOrld, Bangkok!
https://www.facebook.com/share/p/16Mmb2DWXM/
This recognition was beyond our expectations, and we are truly honored.
We’d like to extend our heartfelt thanks to everyone who believed in the potential of this game. We hope that when you receive and play Age of Automaton, you’ll love it as much as we’ve loved creating it.
If you have any questions or need help during the Pledge Manager process, please don’t hesitate to reach out to us.
Thank you again for being part of this journey!
Warm regards, White Elephants & Four Comma Game Co., Ltd.
All of your orders, both to the USA and other regions, were released from the UK hub last Friday. This means the board game should arrive at your place soon!
Kindly tell us if some of you have already received the game! We are excited to hear it!
Regarding the tariff issue stated in the latest update, we still want to see your copies arrive without extra fees. Additionally, at that time, we decided to release the copies, absorbing all the 47.5% tariff costs for all backers.
Fortunately, the tariff has currently been reduced to around 15%, this makes it more comfortably manageable for us! So this could be good news for us too.
To be concluded, Four Comma Game will absorb all the tariff costs in full for this project.
15% per box is a thing, we know. However, we believe our priority is delivering a fun, high-quality board game experience to our backers. More than anything, we want you to be able to play and enjoy our game, and to see firsthand the level of care and craftsmanship we put into it.
Our hope is simple: that when the game reaches your table, it will exceed your expectations and show you what our company as a board game publisher is all about!
We also have a small favor to ask:
If you enjoy the game, leaving a review on BoardGameGeek or sharing photos of your game sessions means a great deal to us. Seeing the game on your tables around the world truly makes this journey worthwhile.
A Soft Reminder, regarding Age of Bitcoin:
Once again, this situation will NOT affect Age of Bitcoin. Thanks to the overwhelming support and strong order volume from backers, AoB shipments can be sent directly to the United States in larger batches, avoiding this issue entirely. We are truly grateful for your trust and support, and we just really want you to know it means everything to us.
Please relax as we confirm that both Age of Automaton and Age of Bitcoin will reach backers around the world. We are committed to ensuring every game we create lives up to the confidence you’ve placed in us.
We need to share an important update regarding US shipments of Age of Automaton (AoA).
What Happened Now, Regarding US Shipments, (This Doesn’t Affect AoB)
First of all, we didn’t ship directly from China to the U.S. because AoA’s US order volume is relatively small, and the shipping cost would have been extremely high under that route. Instead, we followed our fulfillment partner’s recommendation by sending the stock to our worldwide hub in the UK first, and then forwarding it to the U.S.
Under this route, the tariff is calculated based on the retail value (selling price) instead of production cost. This results in approximately additional USD $29 per copy, which was unexpected for us as well.
To clarify, AoA was launched before the recent new tariff regulations were announced. Unfortunately, after the campaign, a new policy was introduced that now applies an additional 47.5% tariff on goods imported from China into the USA.
However, the routing we chose could still be the best way to ship to backers in the U.S. because shipping directly from China to the USA in relatively small orders would actually cost more than the tariff itself.
What We’re Doing Now
For the moment, we have decided to hold all US-bound AoA copies at our UK hub while we work to find the best possible solution.
We are actively working with both the factory and our fulfillment partners to explore alternatives, expecting to reach toward a solution this week and will update you again around next Monday.
Sincerely, charging backers more would be a last resort, and we deeply hope to avoid that outcome.
We are truly sorry for this situation. This is our first ever project produced and delivered on a worldwide scale. Also, the current situation was truly unexpected and beyond our control. However, we are doing everything we can to resolve it responsibly.
🌍 Non-US Backers: Shipping On the Way!
Other regions outside the U.S. are not affected by the entire issues below. Your games have already been shipped, and we look forward to seeing you unboxing and having fun with them! 😁
Note Regarding Age of Bitcoin (AoB)
This situation will NOT affect Age of Bitcoin.
Thanks to the overwhelming support and high order volume for AoB, we are able to ship a large batch directly into the USA, avoiding this issue entirely.
We are deeply grateful for your trust and incredible support. The response to AoB has been amazing, and we couldn’t be happier.
Our fulfillment partner has confirmed that the stock is scheduled to arrive at their warehouse this week! 🎉
Here’s what’s happening next:
Address confirmation emails have been sent to backers:
👉 You have until the end of Wednesday to make any last-minute address changes.
Once the stock arrives, the fulfilment team will assess packaging materials.
If you receive an address confirmation email, please take a moment to double-check your details to avoid any delivery issues BEFORE THE END OF WEDNESDAY.
Thank you as always for your patience and support — we’re very close now! 🚀
