Frequently Asked Questions
Find answers to your questions
Project FAQ
For the Age of Automaton marketing campaign, we plan to divide production into three waves: 1. For SPIEL Essen '24 sales (already delivered). 2. For customers in Thailand who preordered the game, including retailers—delivered in December 2024 and January 2025. 3. For worldwide backers supporting this campaign. This is why we are only asking for 10,000 SGD to fund this project—we already have a budget from the sales of the first two waves. It is also why we need only two months for production—everything is fully prepared and ready to begin. We hope this explanation reassures you that you will receive the game once the campaign is successfully funded.
This game has no necessary in-game text. Only player aid and names are written on the game components. All written contents for this project is in English. We also include Thai Rulebook and Reference book in the box. We also provide the digital files for both Rulebook and Reference book in English, Thai, German. More languages will be available in the future. The digital files can be downloaded at https://www.fourcommagame.com
You can still buy it when the pledge manager is ready. The early-bird promo, (The Automaton) price is 3 USD.
No. Shipping and VAT/Taxes are not included in you pledge. Shipping cost will be collected later in pledge manage. For UK and EU customs friendly contries, VAT will also be collected later in pledge manager. For non-EU or non customs friendly countries, VAT will not be collected in pledge manager. Backers will pay customs and taxes at the border. For more details, see "Shipping & Customs" section.
You are pre-ordering the game on the understanding that once the funding goal is met, production can begin. You will receive your game once they are produced.
We estimate shipping will be started in June 2025.
This game was released at SPIEL Essen '24. Also was released in Thailand in December 2024. Now, we need to release the game worldwide.
No. For now, the game has only one version. If you bought the game at SPIEL Essen, you do not need to buy the game on this campaign. However, this campaign provide you early-bird promo card, "The Automaton", and other stretch goals.
Please contact us at [email protected], or follow us on Facebook or IG.
Unfortunately we do not have a Retailer pledge on this campaign. If you are a retailer and interested in our game, please contact us at [email protected]
White Elephants and Four Comma follows the standard Backerkit terms for refund. This means that we will provide a full refund if the request is received within 14 days from the end of the campaign. Any request made after this period will be at the discretion of Four Comma and will be a maximum of 85% of the pledge cost.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.