Hello everyone!

The time is officially ticking down to make any final changes to your survey or to submit a pre-order!

Surveys will lock and the pre-order store will close at 1 AM EST / 10 PM PST tomorrow, on June 3rd. That’s technically a little over 24 hours away, but I didn’t want to send this update in the middle of the night haha!

I also want to share that we’re changing the card charge date to June 6th! We’ve received lots of requests to move the date since many folks get paid on Friday and we’re happy to make that adjustment as it’s just one day later than originally planned! Hopefully this gives a bit of breathing room to those who need it 💚

On another note, we made some updates to our shipping profiles this past weekend. Don’t worry though — all of the changes are good! Prices have not gone up. In fact, the changes may reduce shipping costs for some of you, especially those with 2-3 plush and a lot of clothing. If that happens to fit you, check your survey! You might see a little drop in your shipping cost 👀

Lastly, if you’re considering requesting a cancellation or partial refund, we kindly ask that you submit your request before June 6th. And as a reminder, once June 6th passes, you won’t be charged again. After then it’s just a matter of sitting back and getting excited for your plushies!

If you need any help, please try to reach out to us at [email protected] before 10 PM EST tomorrow. We’re trying to prevent a flood of last-minute help tickets so we can wrap things up as smoothly as possible! I’ll be keeping a close eye on messages over the next 24 hours to make sure everything’s taken care of before surveys and pre-orders close.

To wrap up this update, here are some outfit requests we’ve received over on Discord! ✨