Dragons and Beasties
CREATOR
16 days ago

Project Update: Digital Wallpaper update and International Shipping

We hope you are having a great week so far! We have a quick update for you.

International Orders

All international orders were shipped out earlier today and all tracking notifications have been sent. Reminder if anybody has any issues with their order, please reach out to us via email at [email protected]. International orders can take time to reach their destination and you shouldn't worry if your tracking doesn't update immediately or often. If you haven't received your order after 60 days, please reach out to us.

Declined charges and Incomplete Surveys

We still have a few backers who have yet to complete their survey and a few more who still have declined charges. We will try to charge declined cards and send survey reminders for roughly the next two weeks. If you haven't completed your survey or fixed your declined payment by August 15th, we will assume you don't want your rewards and your pledge will be forfeit. If you didn't get a tracking notification for your order and believe you should have, you might be one of these people. Please contact us via email at [email protected], we're happy to help.

Digital Wallpapers Coming Soon

Finally, we are going to be sending digital wallpaper rewards by next Tuesday (Aug 5th) at the latest but we hope to send them sooner than that. Those will be distributed via email through Backerkit.

We'll have one update after we send the digital wallpapers and a final update on August 15th when we close out this campaign. 

Have a great rest of the week!
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