Frequently Asked Questions
Find answers to your questions
Project FAQ
Backerkit is a 'crowdfunding' site - a place that allows artists and creative people to pre-sell items that would otherwise be difficult or impossible to fund having made otherwise. In case of detailed custom pins like ours, they need to be ordered in large quantities, costing 10s of 1000s of dollars. This format lets us figure out what people want in advance and order pins to fill those orders. By helping us get the items made, we offer you a nice discount off the normal retail price per pin ($25-35 each). When you purchase something from us on Backerkit (by choosing a tier in the 'Pledge Levels' campaign tab or on the right side scrolling list, you are agreeing to buy an item (or items) and we will make them, update you about their progress (via email), and mail them when they are finished, along with some thank you freebies for your patience and support. You're basically an earlybird and patron of the arts, allowing for creative work to be made by being an early funder, and getting some special perks and discounts from us in return.
Don't worry, you will be asked for your exact choices later. When the campaign ends on closes on June 5th, then your card will be charged for your pledge. Soon after (it takes about 2 weeks for me to get the final data about pledges), we will send out a survey via email and there you get to pick which pins or items you want! That way you get a choice from anything that gets unlocked/becomes available all in one place at the end of the project.
The pledges here are for the current project only, but all backers will get access to an add-on shop (which lets you pick from a wider variety of items with combined shipping) which will offer all of last year's pins, pendants, and earrings at a discount, so if there are any you are missing or want more of you'll have that chance to add them after this campaign closes!
The 5 pin sets come packaged together as a group, so substitutions are not allowed. Individual replacements would be way to hard for us to track and make sure there were no mistakes during fulfillment at this scale, and we want to make sure your order is exactly right! There are 10 and 20 pin tiers where you can choose all the individual pins and make your own set if you like. Thank you for understanding.
There are four potential pendant options that can unlock if they meet their funding goals ("stretch goals") - Blue Jay, Red-Tailed Hawk, Himalayan Griffon Vulture, and Red-Crowned Crane. They are shown on the campaign with necklace chains and are described as pendants. The same goes for earrings - the available options are shown as earrings and labeled as such. With some creativity and crafting skill, people have previously converted pins into pendants on their own but they don't come that way as an option here unless specifically listed as a pendant or earrings.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.