We have an important update from HQ as we move closer to fulfillment. Everything is progressing well, and now that production is underway, we are preparing for the next major step: confirming shipping information.

Address Lock Reminder
We will lock all addresses soon to ensure that your case files arrive safely. If you have moved recently or need to update your information, now is the time to review your details in BackerKit.

How to Update Your Address in BackerKit
You can update your address directly through your BackerKit account as long as addresses are still unlocked. Here is how to do it:

Please note that this method may not work if state-based shipping fees or taxes apply. If the address does not update inside your survey, or if your balance changes, you will need assistance from BackerKit’s support team. They may ask you to provide the following information:

If a project has already locked addresses, please contact us directly through the campaign page with your new information.

Updating Your Address Through Your Survey
You can also update your shipping details by opening your BackerKit survey from your confirmation email. If you need the link resent, visit BackerKit’s survey recovery page.

If your address is still open, click Edit Shipping Info to make changes. If you need to update your country or state, BackerKit support will need to assist you, since shipping rates vary. You can reach their team by clicking Need help? at the top right of your survey and selecting Contact Us.

Fulfillment Timeline
All product are on the water headed towards our various fulfillment centers and we expect fulfillment to start in January. 

Thank you again for your support and attention as we move through these final steps. Your investigations will begin soon, and we cannot wait to get these cases into your hands.