Avast! Tis time to pillage the treasure and claim yer bounty!

Tha time has come! Domestic shipping to the USA has begun as of today. Our warehouse is fast at work putting your treasure safely into boxes and sending them out. You could begin to get shipping notifications as early as today! 

Tracking information will come via Backerkit and through an email from Shopify. If you don’t get an email from Shopify, that’s okay! Double check your Backerkit for tracking information. If you don’t have tracking information by April 30th, please use this form to report an issue.

Accidents happen with shipping. We strive to minimize how many happen, but sometimes issues arise. If you’re missing an item from your order, the order doesn’t show up, or something shows up damaged, please use this form to report an issue.

Our customer service team is happy to help. Full details on our shipping policies, including damages and missing items, can be found here. 

Here are shipping updates for other regions!

Canada: Tomorrow we’ll be sending a shipment to Canada for our distributor there to begin shipping to our Canadian friends. If the border isn’t massively delayed, we’re looking at shipping beginning on April 15th, but that may be delayed just depending on how long things take to move through customs. Once shipping has begun, we’ll post an update letting you know to expect shipping notifications. 

EU/UK: There have been several delays in getting things to the EU/UK due to shipping issues. We’re still waiting for the final product to land with our distributor. If it finally arrives next week, which it is scheduled to, shipping will begin roughly around the 21st. This will depend wildly upon if the delays are finally resolved. Once shipping has begun, we’ll post an update letting you know to expect shipping notifications.

ROW: Much like our friends in the USA, shipping will begin for RoW from our warehouse this month! Packages will start shipping out on April 23rd, and just like the USA, you’ll get a notification from Backerkit and from Shopify that will have your tracking information. If you don’t receive shipping information by May 7th, please let us know using the form above!

Once we get confirmation Canada and the EU/UK start shipping, we’ll be back with shipping updates for those specific regions!