Lachlan Pierce
CREATOR
about 15 hours ago
Project Update: Pledge Update!
Hey all,
Thank you for your quick action on getting surveys done! We’re at 84% completed already!
Just a bit of survey housekeeping:
1. Plushies: It looks like we are not going to be able to fund the plushie at this time, so I will remove it as an add-on option at this time.
Why remove it before surveys are done?
Right now there are 12 out of 30 ordered plushies and the projected final count is 14. I don’t get a large amount of pre orders so I’m confident we’re not going to meet the goal. And that’s okay! I do want to make the plushies, but I’ll do it later when things are a bit more stable. I’ll put them on my Etsy whenever they’re made, and share the link with you then!
2. Extra Stretch Goal Items: Glad you like the keychains and extra pins! I went ahead and unlocked all the keychains because we had plenty of orders on 3 of the variants and just shy of what we needed for the other two. The keychains are also already in production (I was excited, oops) so they’re being made regardless.
For the pins, I’m confident they’ll be unlocked as well because counts are looking pretty good. I’m confident pre orders and remaining surveys will get counts to where they need to be.
3. Emotional Support Tier and Tip Jar Issues Solved
There was a known issue with people in the emotional support tier being charged for shipping that I believe is solved now! Please give the survey a try again and sound off in the comments here if your issue has been fixed or not.
4. Emotional Support Tier Clarification
There was some confusion on the $5 Emotional Support tier - it was meant as a tip jar tier with no access to physical add ons. Selecting it gave you access to backer updates so you can stay in the know. If you want to still get pins, the pre order shop is OPEN until fulfillment is ready!
Why Can’t We Add Physical Add Ons To The Emotional Support Tier?
Folks have unfortunately used tip tiers in the past to get around shipping fees and import taxes. I’m a super small business and I can’t eat these costs, and in some cases orders will be rejected at customs and returned to me anyways, so please be respectful and go through the avenues I’ve provided to order pins.
5. Pre Order Store Info!
Just some things about the pre order store:
Thank you for your quick action on getting surveys done! We’re at 84% completed already!
Just a bit of survey housekeeping:
1. Plushies: It looks like we are not going to be able to fund the plushie at this time, so I will remove it as an add-on option at this time.
Why remove it before surveys are done?
Right now there are 12 out of 30 ordered plushies and the projected final count is 14. I don’t get a large amount of pre orders so I’m confident we’re not going to meet the goal. And that’s okay! I do want to make the plushies, but I’ll do it later when things are a bit more stable. I’ll put them on my Etsy whenever they’re made, and share the link with you then!
2. Extra Stretch Goal Items: Glad you like the keychains and extra pins! I went ahead and unlocked all the keychains because we had plenty of orders on 3 of the variants and just shy of what we needed for the other two. The keychains are also already in production (I was excited, oops) so they’re being made regardless.
For the pins, I’m confident they’ll be unlocked as well because counts are looking pretty good. I’m confident pre orders and remaining surveys will get counts to where they need to be.
3. Emotional Support Tier and Tip Jar Issues Solved
There was a known issue with people in the emotional support tier being charged for shipping that I believe is solved now! Please give the survey a try again and sound off in the comments here if your issue has been fixed or not.
4. Emotional Support Tier Clarification
There was some confusion on the $5 Emotional Support tier - it was meant as a tip jar tier with no access to physical add ons. Selecting it gave you access to backer updates so you can stay in the know. If you want to still get pins, the pre order shop is OPEN until fulfillment is ready!
Why Can’t We Add Physical Add Ons To The Emotional Support Tier?
Folks have unfortunately used tip tiers in the past to get around shipping fees and import taxes. I’m a super small business and I can’t eat these costs, and in some cases orders will be rejected at customs and returned to me anyways, so please be respectful and go through the avenues I’ve provided to order pins.
5. Pre Order Store Info!
Just some things about the pre order store:
- The pre order store will have individual pins still at campaign prices! Yippee! Prices will be rising afterwards though because of, well, the t-word, so the pre order store will be the last chance to get these pins at a more reasonable price.
- I do not have bundle deals for the pre order store - bundle discounts were a perk for folks who backed the campaign while it was live. Thank you for understanding!
- There are five keychains and four pins available as stretch goal add ons! The keychains are unlocked and there are two pins super close to being unlocked too (two are already funded!)
- As said above, I will be removing the plushie add on because we won’t be able to unlock it BUT once I am able to make them I’ll add them to my Etsy! They’ll be made eventually.
- Tell your friends! Any order on the shop really helps!
6. Personal Stuff!
So I just found out I’m moving next month! I’m very excited but aaaaaaaaaa it’s a lot to juggle! I have an address I can send the pins to at least but please be understanding if I’m not as quick about answering or getting things done.
I have a LOT of cons coming up - Animazement, Fan Expo Denver, Anime Expo, and Otakon being the most imminent ones - but I’m going to try my best to keep my head above water! If you’re going to any of these conventions definitely come say hello!!!!
I’m also going to update my Etsy and do a moving sale soon so if you want to get some of my older pins, charms, posters, etc. it would greatly help me out! It will also help with the t-word, because boy howdy am I nervous about paying an extra 145% on top of everything I have to order.
7. Locking And Charging FOR REAL This Friday
As you probably noticed, I didn’t lock orders last Friday. It’s because I was trying to figure out the errors stated above. But for realsies, first order lock and card charge is this Friday May 9th at noon MDT!
- Card declines? It’s fine, you’ll be notified via BackerKit and you will still have time to fix it. I’d appreciate it sooner than later though, we have THOUSANDS OF DOLLARS in errored pledges that need to be fixed!
- Not sure you’re ready for locking? Don’t finish the survey yet - only completed surveys will be locked and charged.
- We are past the date for refunds now so I will not accept refund requests.
- You have until May 31st to finish your surveys!
Hope this wordy and comprehensive update helps! I’m talking with my manufacturer right now about finalizing the pin quote so we should be set to make the big order next week.
Thanks all, super appreciate you, and now I’m going to take a nap. XD
Cheers!
Lachlan
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