Mochiville
CREATOR
about 2 months ago
Project Update: 🧡 Fulfillment Almost Complete! 🧡
Hello Spooky Adventurers,
I wanted to share that we have finished quality checking and backed 1500+ pins ready for fulfillment! The freebie art print arrived and looks great! We are still waiting for the last item, the keychains, to arrive (production of the keychains was completed last week and is currently in transit to us). In the meantime, we have already begun fulfilling pledges with the items that are ready to ship. Here are some photos of the pins and packed orders.
🎃 Canada & International Pledges Fulfilled & Shipped! 🎃
The majority of Canadian and International pledges (outside of Canada & US) have been fulfilled. We have already dropped off packages and sent out tracking numbers (please check your email inbox).
If your order was fulfilled by PostNL (Post Netherlands), you may see a blank page or an error page at first. The tracking link page may need to be refreshed several times to display accurate tracking updates. You may also check the same tracking number with your domestic shipping carrier once the package has been handed off to the last-mile carrier (domestic shipping carrier of the shipping address).
For pledges fulfilled by PostNL (Post Netherlands) and APC, there is no return service, and returned shipments will be disposed of by the carrier if undeliverable. If your package becomes undeliverable, please message us on Backerkit or via email: [email protected].
If your order was fulfilled by PostNL (Post Netherlands), you may see a blank page or an error page at first. The tracking link page may need to be refreshed several times to display accurate tracking updates. You may also check the same tracking number with your domestic shipping carrier once the package has been handed off to the last-mile carrier (domestic shipping carrier of the shipping address).
For pledges fulfilled by PostNL (Post Netherlands) and APC, there is no return service, and returned shipments will be disposed of by the carrier if undeliverable. If your package becomes undeliverable, please message us on Backerkit or via email: [email protected].
If your order included a keychain, we have set your package aside and will ship your rewards as soon as the keychains arrive!
🦇 US Pledges Fulfillment Update 🦇
After the keychains arrive, we will be sending our pins, keychains, and art prints from Canada to a third-party fulfillment company in the US for fulfilling US pledges. Your order will be fulfilled within the US, and hopefully, there will be fewer duty fees and taxes by using a third-party fulfillment company. We will provide another update once everything is ready to ship to the US.
If you have any questions or concerns, please don't hesitate to reach out to us on Backerkit or via email: [email protected].
Lastly, if you need assistance with finding your survey, please refer to the following link: https://spooky-critters-of-sleepy-hollow.backerkit.com/
Lastly, if you need assistance with finding your survey, please refer to the following link: https://spooky-critters-of-sleepy-hollow.backerkit.com/
Hope everyone has a wonderful day!
All the best,
Aline | Mochiville
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