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The nice thing about PDFs?

They can be delivered instantly!

We fulfilled the PDFs for all paid pledges earlier today. That means that all of the storytelling cards you bought at the Holiday Market should be sitting in your inbox as we speak! You can print the cards, assemble your deck, and start creating while you wait for your physical decks to arrive. 

If you didn't receive the files, or if you have trouble accessing them for whatever reason, you can reach out to our customer service team at [email protected] and we'll be happy to troubleshoot the issue. If you still have an outstanding balance, then your PDFs haven't been sent yet, but they will be as soon as everything is settled. You can also reach out if you need any help with our payment system.

Thanks again for supporting The Story Engine Holiday Market! We hope you have fun creating an adventure with the decks, and find the inspiration for a festive story this holiday season! 

Hooray! Fulfillment time has come! For anyone who completed their survey by December 5th and has no outstanding balances, your order has been sent to our fulfillment partners (Flying Cloud - USA/Mexico, Spiral Galaxy - UK/Europe/ROW, Let's Play Games - Australia/NZ/APAC, EEKO - Canada) and you should receive a shipping notification soon.

Let’s face it, holiday shipping is often like rolling a Nat1 in a high stakes campaign battle ⚔️ but our hubs are working their tails off, and we have faith that you will receive your order in time if you’ve met the deadlines and live within the qualifying holiday shipping regions (US, UK, Canada and Australia).

For anyone who has yet to complete their survey and/or has a balance owing, please reach out to [email protected] so we can get your order to fulfillment as soon as possible.

Thanks again to everyone who supported The Story Engine Holiday Market! ✨ May your holidays be filled with the most awe-inspiring journeys for your adventuring party!

This is your official 24 hour notice. 

We'll be charging cards at 6pm ET on December 8. This is the last step before fulfillment, and we'll start shipping pledges as soon as everything is squared away! 

So what does that mean for you?

If you've already completed your survey, you don't need to do anything else. Surveys are locked, we have your payment and shipping information, and can proceed to fulfillment once your payment goes through.

If you haven't finished your survey, you've only got 24 hours to get it done. We'll still process late surveys as they come in. We just can't make any guarantees about the delivery date if you take more time to get that info to us. 

Go ahead and fill out your survey if you haven't done so. Otherwise, we hope you're taking the time to tell some stories and enjoy the holidays!