The nice thing about PDFs?

They can be delivered instantly!

We fulfilled the PDFs for all paid pledges earlier today. That means that all of the storytelling cards you bought at the Holiday Market should be sitting in your inbox as we speak! You can print the cards, assemble your deck, and start creating while you wait for your physical decks to arrive. 

If you didn't receive the files, or if you have trouble accessing them for whatever reason, you can reach out to our customer service team at [email protected] and we'll be happy to troubleshoot the issue. If you still have an outstanding balance, then your PDFs haven't been sent yet, but they will be as soon as everything is settled. You can also reach out if you need any help with our payment system.

Thanks again for supporting The Story Engine Holiday Market! We hope you have fun creating an adventure with the decks, and find the inspiration for a festive story this holiday season! 

Hooray! Fulfillment time has come! For anyone who completed their survey by December 5th and has no outstanding balances, your order has been sent to our fulfillment partners (Flying Cloud - USA/Mexico, Spiral Galaxy - UK/Europe/ROW, Let's Play Games - Australia/NZ/APAC, EEKO - Canada) and you should receive a shipping notification soon.

Let’s face it, holiday shipping is often like rolling a Nat1 in a high stakes campaign battle ⚔️ but our hubs are working their tails off, and we have faith that you will receive your order in time if you’ve met the deadlines and live within the qualifying holiday shipping regions (US, UK, Canada and Australia).

For anyone who has yet to complete their survey and/or has a balance owing, please reach out to [email protected] so we can get your order to fulfillment as soon as possible.

Thanks again to everyone who supported The Story Engine Holiday Market! ✨ May your holidays be filled with the most awe-inspiring journeys for your adventuring party!

This is your official 24 hour notice. 

We'll be charging cards at 6pm ET on December 8. This is the last step before fulfillment, and we'll start shipping pledges as soon as everything is squared away! 

So what does that mean for you?

If you've already completed your survey, you don't need to do anything else. Surveys are locked, we have your payment and shipping information, and can proceed to fulfillment once your payment goes through.

If you haven't finished your survey, you've only got 24 hours to get it done. We'll still process late surveys as they come in. We just can't make any guarantees about the delivery date if you take more time to get that info to us. 

Go ahead and fill out your survey if you haven't done so. Otherwise, we hope you're taking the time to tell some stories and enjoy the holidays!

A huge thank you to everyone who supported The Story Engine Holiday Market! The surveys are away, responses are coming in, and we're so excited to move on to fulfillment! 

We'll be locking surveys at 5pm ET on Friday, December 5 to make sure we have time to get everything out the door before the holidays. Make sure you fill yours out as soon as possible!

There's just one issue that has caused a bit of confusion, so we wanted to jump in with a quick update to clear everything up.

Free Shipping is not applied automatically when you fill out your survey in Pledge Manager. That means that you will see a shipping fee when you complete your survey, even if your pledge meets the Free Shipping threshold for your country (you can find the Free Shipping rules on our project page).

We're here to tell you not to worry.

We have to go through and apply Free Shipping manually. If your order meets the requirements, it will get caught when we do our pass this weekend and Free Shipping will be applied to your order before we start running cards. If you upgraded to a higher pledge tier, your order (and your Free Shipping) will get included in that pass.

In other words, the shipping fee you see with your order may not be final. Every order gets one by default. The only shipping fee that matters is the one that's there when cards are getting charged. We'll be sharing another update when we reach that point, so check in then to make sure you're being charged the proper rate. We can update everything manually if there are any errors.

If your shipping fee seems unusually high, it probably means you haven't completed your survey. The Pledge Manager will default to the highest possible shipping fee for your region if it doesn't know your exact address. That fee should drop to something more typical once you complete your survey with the proper order and shipping information. 

Thanks in advance for your patience as we sort everything out. We will ensure that everyone pays the right amount for shipping, and will always work with our customers to sort out any issues and answer any questions!

That's all for now! Don't forget to fill out your survey before we lock them at 5pm ET tomorrow!

⚡It's the final hours! This is your LAST CHANCE to grab the ultimate holiday gift for any GM⚡

 

Our decks of creative prompts have all the tools you need to make your greatest homebrew ever. We’ve got Market-exclusive bundles for GMs of all experience levels and fans of any genre – but you’ll need to act quickly if you want to see it under the tree, menorah, kinara or even a strange, ancient (possibly eldritch) slumbering entity our team spotted in Nova Scotia 🤫

 

The doors of the Holiday Market close at 5PM EST. Don’t miss your last chance to buy and wrap up your holiday shopping early!

 

 📦 Everything in our store is ready to ship as soon as you fill out your survey. That means it should get there in time for Christmas if you stay on top of your inbox.*

 👹 Create everything from legendary locations to memorable NPCs to never-before-seen monsters, each one of which will be uniquely and entirely your own.

 🪶 The Story Engine Deck is designed to put you in charge of your campaign. Order now to celebrate the holidays with an adventure your players will be talking about for years to come!

✨ Thank you for supporting independent creators this festive season!  ✨

 

*Holiday delivery is only possible in the US, UK, Canada and Australia, and only if you fill in your survey before Dec. 5th