Quirkory
CREATOR
4 months ago
Project Update: 🌱 Update on Surveys + What’s Been Going On Behind the Scenes
Hey everyone!
We know you’ve been wondering what’s going on with the surveys and we’re here to explain everything.
We know you’ve been wondering what’s going on with the surveys and we’re here to explain everything.
As we previously mentioned, the surveys were actually ready before the campaign even ended and were under review from the Backerkit team. We were finally back on track —more than we had ever been before!! Everything was moving forward smoothly again, after all the storms and pain we had been through.
But then… the new Trump Tariffs hit —and hit hard. 🥲💥
But then… the new Trump Tariffs hit —and hit hard. 🥲💥
We were suddenly faced with a massive, unexpected shipping crisis that affected all of our open campaigns, (including Botanicows —even though its pins hadn’t gone into production yet) and not only.
We had to immediately shift our focus to fully understanding:
We had to immediately shift our focus to fully understanding:
- what the new US regulations were,
- if they were temporary or not,
- how they’d affect each campaign’s fulfillment,
- and what shipping options were even available anymore at that point
We contacted different couriers, tried to negotiate with fulfillment centers, and even spoke with other EU-based creators... but sadly, no one was able to ship to the US anymore using the regular postal DDU method.
It was —and still is— completely disabled. 😰
All of this research, planning, and problem-solving took a massive amount of time, energy, and emotional bandwidth.
On top of that, our own courier requires a minimum batch of parcels to trigger a pickup, so even the remaining EU rewards/orders couldn’t ship out during that time.
And we were simply too drained by the priority crisis of finding a solution for the USA to tackle anything else.
We also had to close both our stores to the US, and put our entire Pin Club on an indefinite (at that time) hold, which was devastating —both financially and emotionally.
💌 So why no surveys yet?
Because... we couldn’t send them out without first knowing how to actually ship the rewards —or what the final shipping prices would even be!
Once surveys are sent, you can’t edit the shipping costs anymore.
And so we had to wait. 😔
Of course, we do regret not letting you know all this earlier —even a quick heads-up would have been better than silence. But we were honestly out of energy, juggling too many things, and doing our best to keep our heads above water.
We’re truly sorry for the lack of communication.
Once surveys are sent, you can’t edit the shipping costs anymore.
And so we had to wait. 😔
Of course, we do regret not letting you know all this earlier —even a quick heads-up would have been better than silence. But we were honestly out of energy, juggling too many things, and doing our best to keep our heads above water.
We’re truly sorry for the lack of communication.
✅ Good News: A solution has been found!!
We’re happy to say that we’ve finally signed a new shipping agreement for DDP method with our courier —and now we’re just waiting for them to activate it.
This means that: as soon as that happens, we’ll be able to ship to the US again, with more sustainable taxes and even no surprise fees for backers! 🙌
>So yes: if we receive the final confirmation from our courier to know if we’re fully approved and eligible to proceed (It should just be a formality —everything’s basically 90% done already! 🤞) Surveys will be coming very soon!!
Once we get that approval, we’ll just need some little extra time to adjust the shipping rates in the surveys -if needed —and finally be able to send them out to you!!! 🎉
This means that: as soon as that happens, we’ll be able to ship to the US again, with more sustainable taxes and even no surprise fees for backers! 🙌
>So yes: if we receive the final confirmation from our courier to know if we’re fully approved and eligible to proceed (It should just be a formality —everything’s basically 90% done already! 🤞) Surveys will be coming very soon!!
Once we get that approval, we’ll just need some little extra time to adjust the shipping rates in the surveys -if needed —and finally be able to send them out to you!!! 🎉
🔁 What else you should know (+ Quick Recap)
- 📦 Shipping to EU & Rest of the World will happen regularly as soon as rewards are ready and in our hands.
- 🇺🇸 Shipping to the US for our other projects and shops will resume once the new DDP method is fully active —we’re just waiting for final confirmation.
- ✍️ The production of Botanicows pins will start shortly after surveys are collected, once we know your choices.
- 🧠 We know delays are frustrating, and we’re doing our best to keep up. Please bear with us as we move at a pace we can realistically sustain as real, tired humans 🥹
💬
We’re still going through a very challenging time on many fronts, so we kindly ask for sensitivity and understanding in the way you choose to comment.
So thank you to everyone who'll take the time to comment with empathy, patience, and warmth — even when offering honest or critical feedback (which is totally valid and welcome, as long as it’s expressed with the same empathy, sensitivity, and humanity we try to show in return).
So thank you to everyone who'll take the time to comment with empathy, patience, and warmth — even when offering honest or critical feedback (which is totally valid and welcome, as long as it’s expressed with the same empathy, sensitivity, and humanity we try to show in return).
And to those cheering us on even when things aren’t ideal: your kindness, your gentle words, your cheerful energy —they matter more than you know.
They help us stay grounded, and most importantly, they give us the boost we need to keep moving forward strong, even when everything feels overwhelming.
They help us stay grounded, and most importantly, they give us the boost we need to keep moving forward strong, even when everything feels overwhelming.
Thank you so much for being here with us. 🥹💕
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