Long story short; A miscommunication between myself and my factory left us shorted 200 Warmable Wonders (Blue) of what was expected to come. I ordered 500, but only received 300. 

Backers ordered 376 of the Warmable Wonders (Blue) which means we are short 76 plush. 

If you've yet to receive your order and it contained a Warmable Wonder (Blue), I'm offering one of the following solutions;
1.) Be upgraded to a Weighted Wonder (Blue)
2.) Swap out your Warmable Wonder color to any of the other colors
3.) 50% off code for a future purchase

A full refund for the missing item cannot be issued as, straight up, the project is out of money.  Tariffs + delays + increased warehousing fees + unexpected expenses ate up what remained of the crowdfunding funds.

There is a chance as we organize in our new warehouse we will find a few remaining boxes that will cover some orders that contain a Warmabled Wonder (Blue), but as we are fulfilling all this week to work through the remaining, I wanted to be proactive in collecting solution choices so your orders can go out quicker with whatever change/solution you agree to. 

Please reach out at [email protected] with the following template;
Full Name Associated with Order:
Selected Solution: (1, 2, or 3):
(Optional) Tracking Number:

I apologize for this short as it should have been caught, primarily, by my sales contact at the factory, but I should have also done a double, triple check, when I was shifting around order numbers with them earlier this year. :') Lesson learned and there are many lessons to be learned in a complicated biz like this, so I'll add it to the pile haha.

If you do not reach out to me in the next week or so, I will be reaching out individually to the orders I have left to acquire their solution to the issue as to not further delay wrapping up the project's fulfillment.

ADDITIONALLY: Today I went through my assistant Leah's incorrect packages/customer service request lists and printed out new labels, issued refunds, or investigated and/or solved the issue at hand, so if you were on those lists (it was only a dozen or so of you) then those issues are being worked on or are now resolved. :)

SUPER ADDITIONALLY Those who reached out with missing items/missing posters will be issued new tracking numbers this weekend and fulfilled next week.  There's about 20-30 of you one those lists, so they will be sent out early next week. :D

YIPPEEE and a new fun poll below for future additions to the new Weighted Wonders line 👀