On Friday the Voidheart Symphony books landed at our UK warehouse from the manufacturer in Turkey. After a brief pit stop with His Maj’s Customs & Border team (who only held it for an hour, so I don’t think they ran a full session) it has been declared ‘good’ – or at least ‘not illegal’, which is perhaps the best we can hope for these days.

As we’re sending this out, the warehouse team has begun the process of picking & packing our freight deliveries for the USA and Australian warehouses. 

The final timelines for these movements are both still TBC, with boats and airplanes being as inscrutable as the eldritch horrors we call ‘trains’. But we’ve got our sights set on shipping both of those out of the warehouse before the end of next week.

Our expectation is that they will both arrive at their respective destinations between the 1st & 7th of February.

Some of you have also purchased add-ons of Royal Blood alongside your Voidheart order. These are currently in transit from China directly to our fulfilment locations. As we get closer to the time when we want to fulfil your orders for Voidheart Symphony we will work out if it’s better to delay a few days and fulfil together, or if we want to split your order into 2 packages. Right now, we’re just waiting for ships to do their slow, inexorable thing. Rest assured we will let you know the decision before we send packages out so you know what to expect.

Here’s the timeline:

The first UK & EU backers packages will go out this month, starting with the smallest orders and working up to the largest packages over the following weeks. There will be another Backer email sent out shortly before addresses are locked for these areas. Look out for that email, or update your address NOW!

It will take a few weeks to fill all these orders. You’ll get a tracking code and we will also update your order in Backerkit so you know when it’s shipped. We’ll also update you again when fulfilment is done. The last orders to these territories should ship before the end of Feb.

Things are coming together nicely. The freight shipment to our US warehouse partners has being packed and is booked onto a ship in 10 days time. That should make landfall at the end of January and then hit road and rail to the main warehouse for early February. Once we know we’ve cleared USA border controls and the truck team knows which direction Tennessee is (not always a given), we’ll lock addresses and get your fulfilment started. More soon.

The pallet is already packed for shipment to our Australian fulfilment centre – they'll be handling everything Asia-Pacific-related through the AusPost system. These will go onto an aeroplane in the next week or two and, customs willing, will be at the fulfilment centre by the end of January.

Once we know we’ve cleared Australian border controls and it’s all been inspected for illegal fruit and bugs, we’ll lock addresses and get your fulfilment started. More soon.

Thanks enormously for all your support, folks - we couldn’t do this without you. We’d love to see pictures of your parcels as they start to arrive - you can tag us on Instagram, Bluesky or Facebook, or pop links in the comments here. 

As ever, there’s always a risk things will get dinged, damaged or lost in transit. If that happens to you, we want to put it right, so get in touch by emailing [email protected] if anything goes wrong with your parcel. 

We’ll write again once we’re ready to lock other addresses - hopefully in a week or two.

xoxo

– Alex, and everyone at RR&D