Hello, Backers!

We know you're eagerly awaiting your Big Box, and that clear communication is paramount. If our last update left you with unanswered questions, we want to address that now with additional information about the Munchkin Big Box fulfillment.

First, we want to provide some context regarding our fulfillment strategy. The recent volatility in global trade, including significant tariffs on our initial shipments, has reiterated the need for a responsible approach to ensure we can fulfill all international orders sustainably and effectively. This is why we are prioritizing a phased rollout, starting with the US and then moving to other regions with careful planning.

United States: We're making good progress on US fulfillment and are currently about 50% complete. You should continue to see shipping notifications as we work through the remaining orders.

United Kingdom & European Union: We have some positive news here! We're on track to begin fulfilling approximately 75% of UK/EU orders in the near future. The remaining 25% involve orders with more intricate combinations or specific requirements that will take extra time to prepare. We're addressing these separately to ensure accuracy.

Canada, Australia/New Zealand, and Rest of World: Fulfillment in these regions will begin once most of the US shipments are out the door. 

Thank you for your incredible support. We're committed to getting your rewards to you and will continue to provide updates as we have them.

If you have any questions, please comment below or leave us a help request.