Project Update: Fulfillment Update #5
Hello, everyone!
We know many of you are eager for an update on your Munchkin Big Box pledges, and we appreciate your continued patience. We're committed to keeping you informed as we work through our largest crowdfunding project to date.
Our Commitment to Crowdfunding
For over 40 years, Steve Jackson Games has been dedicated to bringing great games to life. We're proud to have successfully delivered over 80 crowdfunding projects to our backers, and that commitment remains as strong as ever. While this project is taking longer than we initially anticipated, we want to assure you that our team is working incredibly hard to get your Munchkin Big Box pledges into your hands. We've encountered some unavoidable global hurdles related to trade and tariffs, however, which have particularly impacted the large-scale shipments. These factors, unfortunately, have created some bumps in the road, but we're actively navigating them.
Fulfillment Progress
Munchkin fans comprise a vast community; many of you selected extensive add-ons (Thank you!), which add complexity to the shipping process. This means that if your pledge includes a significant number of add-ons, your shipment might be among the later waves. We understand that this can be frustrating, but please know that we're steadily making progress on every single pledge.
Here's a regional breakdown:
- U.S. Backers: As of our last report, roughly 65% of U.S. pledges have shipped. Our team is continuing to process orders. First out the door were the pledges with no add-ons, and then we started on the more complex orders. For those with many add-ons, we kindly ask for a bit more patience as we work through the remaining, more intricate shipments. We are getting there!
- EU/UK Backers: We're actively collaborating with our partners to initiate fulfillment for the EU and UK. The Munchkin Big Box inventory is currently located in the Netherlands, and our regional team will begin shipping these items soon.
- AU/NZ Backers: Shipments for Australia and New Zealand will be dispatched from our warehouse in Austin. We are currently awaiting the arrival of this inventory from our main warehouse in Georgia, which will follow the completion of US fulfillment. We're also aware of discussions regarding the local availability of Big Box in your region. Our Australian distributor acquired a quantity of our retail Munchkin Big Box, making it available ahead of our planned release. Please note that these retail copies do not include any additional campaign items, such as the exclusive Loot Box. We recognize how disappointing it can be to see the game available elsewhere while awaiting your pledge, and we are working as quickly as possible to fulfill your shipments.
- Canadian Backers: Fulfillment for Canadian pledges will commence following the completion of US shipping.
- Rest of World (ROW): We've already started shipping some packages for ROW backers from our Austin warehouse, and we expect all of them to be on their way by the end of next week.
Looking Ahead
We appreciate your incredible support and understanding as we navigate this massive undertaking. We will continue to provide updates as fulfillment milestones are reached. Thank you for being such an integral part of the Munchkin community.
If you have any questions, please leave a comment below or contact us directly through our help site.
Thank you!
Thank you!
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