Hello to all beasts big and small,

Just a quick note on this sunny July morning to say that fulfilment is complete on my end. All books are dispatched, and all digital keys have been sent out via itch.io.

If you liked the PDF, please don't forget to give is a 5 Star rating on itch.io (and while you're there, maybe rate some other projects you might have forgotten about!)

My book hasn't arrived yet!
If you're in the UK, it definitely should have arrived by now. If you're in the rest of the world, hold tight for a few more days - I'm getting reports that orders are still arriving even as late as this week. If you think your books is missing, send an email with the subject "Missing Scurry Book" to [email protected] with your country and address to confirm who you are. I'll sort it out :)

When I go to itch, it says there's no download key available for me!
You have to log in with an itch.io account using the same email you used when you pledged for this campaign on BackerKit. Itch.io should then find and assign your key to you. That said, it's still finicky (I think it's a new thing they're trying out). If you're having trouble, send and email to [email protected] with the subject "Missing Scurry itch.io code". Make sure to send it from the email you pledged with on BackerKit.

I've got another problem!
Hit me up with an email, and please explain with as much detail as you can. It's just me (Brian) doing all the troubleshooting, so please be patient!

I'll probably scurry into a cosy den for now. See you in the future with another exciting game, and thanks for your support in bringing Scurry back bolder, brighter and bigger than before!
-- Brian

Hello to all beasts with smart devices,

While most of the Scurry! keys have been successfully claimed on itch.io, I've received a few emails in the past week that some critters are seeing an error that there's no key available for them, even though they've signed up to itch using the same email as with BackerKit.

I have all of the keys downloaded and individually assigned. If you're having issues claiming your key, leave a comment and I'll email you a direct link!

Itch used to send everyone a direct link, but they've changed to this new system since I last did a big release, and I can't say I'm loving it.

Scurry on,
Brian

Hello to all beasts big and small,

A short ping to let you know that the lion's share of pledges are ready to ship. I've personally packed all UK, EU and International orders, ready to be collected by Royal Mail tomorrow afternoon. I've also passed on all of the USA fulfilment information to Indie Press Revolution, who have received all of the consigned stock safe and sound last week.

Whiskers crossed, most of you should receive your pledges in the next few days!


--FAQ--
My card declined!
A few of you have reached out about payment problems for your shipping and/or EU VAT. If you know you're having issues with your card, please get in contact with me at [email protected].

I'm hitting a serious degree of burnout, and I want to wrap this campaign up ASAP. I'll be putting through a full refund for anyone I've not heard from on July 1st, and marking this campaign for Scurry as completed.

What if my order doesn't arrive?
Please email me at [email protected] if you haven't received your reward by July 21st. I'll trouble shoot with you on a 1-to-1 basis from there. I have spares of all forms of stock, so don't fret that you won't get your loot!

PDFs?
I'll be generating itch.io keys for everyone meant to be receiving Scurry, Apawthecaria, and Border Riding PDFs tomorrow (June 24th). Itch can sometimes take a couple days to authenticate this, but they've been very quick for me in the past. You should receive a separate email for each generated key.

General Sale
Digital copies of Scurry will be available on itch once I update the page, and physical hardcovers of Scurry will be going on up on my store from June 30th. 

That's all for now!
-- Brian

Hey beasts big and small,

All of the USA-bound stock has arrived safely with Indie Press Revolution (with no tariffs applied!), and we'll be ready to kick of fulfilment very shortly.

I'll be locking orders soon. Once I start the locking process, you'll be given 48-hours warning to confirm your addresses and add-ons. I've also updated all of the shipping prices, so you can see how add-ons might factor into your purchases.

Once orders are locked, I'll move to charging cards. You'll receive another 48-hour warning, and then your outstanding balance will be charged.

Timeline willing, I'll be packing up orders for fulfilment next weekend and sending out mail sacks for dispatch on Monday 23rd June!

Below is a table of shipping prices. I've listed the some common countries under each, but you can check the full country lists for each zone on Royal Mail's sending guide.

I've added some colour codes for the base pledge tiers:

Royal Mail recently raised a lot of their pricing, which makes the International Economy somehow cost more than Untracked Standard for anything under 2kg. Thanks, privatisation. I've compared prices at every weight, and offered the cheapest services possible to keep costs low for everyone. One good thing is that delivery times are now very fast for everyone!

These shipping prices are a bit higher than my estimates from back in March, partly because the hard cover book came out just too thick for the large letter category, and also because of the price increases. If these costs are going to impact you, especially for folks in World Zone 1/2, don't hesitate to send me an email at [email protected] and I can downgrade your tier.

That's all for now. Thanks for your patience on the fulfilment front, it's always a bumpy road with campaigns, especially when they get as large as Scurry has!
--Brian

A brief update!

I'm still struggling to get UPS or FedEx to work with me to get books into the USA. I've been on support lines and text chats for the last four days and it is frustrating.  If this goes on for another week, I'll send stock through Royal Mail / Parcel Force, but it'll cost almost twice as much per box, or about £500 more - that's basically all of the profit from this campaign in one shipping-shaped puff of smoke. 😣😑

All I can really say is "thanks Trump". I've never had issues like this before.

I'll be at CYMERA con this weekend, so if you're Edinburgh based and want to pick up your rewards in person I'd be happy to facilitate that; email your details to [email protected] 

After CYMERA my next in person even isn't till TAGS Fest in October, then Thought Bubble in November. 

Fulfilment will start (hopefully) shortly!
- Brian