Project Update: IMPORTANT: Sending out packages + delay for US backers
Hi everyone!
IMPORTANT UPDATE Production was completed on Wednesday.
We have shipped all non-US based backers' pledge rewards. You'll be updated individually with a tracking code.
Unfortunately, since the lifting of deminimis packages under the current US administration, our shipping provider has halted all packages to the US.
We have been promised an update within the next 4 weeks because they are figuring a way to reenable this route.
We sincerely apologize for this situation. To reassure you:
IMPORTANT UPDATE Production was completed on Wednesday.
We have shipped all non-US based backers' pledge rewards. You'll be updated individually with a tracking code.
Unfortunately, since the lifting of deminimis packages under the current US administration, our shipping provider has halted all packages to the US.
We have been promised an update within the next 4 weeks because they are figuring a way to reenable this route.
We sincerely apologize for this situation. To reassure you:
- If, after these next 4 weeks, it becomes clear that shipping timelines remain uncertain, we will offer all US backers the option of a full refund (pledge amount + shipping).
- If you choose to wait with us, we promise to cover any additional fees or duties that may arise, since shipping costs were already paid up front.
Thank you for your patience and understanding. If you have any questions, please let me know
Kind regards,
Wico Plushies
Kind regards,
Wico Plushies
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