Straya Obscura
CREATOR
6 months ago
Project Update: General Update
Hey everyone!
OK, now that our crazy convention season as come to a close I'm sitting down this week to finalize everything for the Hatchlings and get these babies on their way home!
OK, now that our crazy convention season as come to a close I'm sitting down this week to finalize everything for the Hatchlings and get these babies on their way home!
Here is the current work order:
1) Responding to everyone who has requested to remove their enamel pin. You should all have heard from me and have your code in your email. If not PLEASE directly contact me via email: [email protected] (please do not message me through BackerKit or comment on something)!
2) Locking addresses! I thought I had already done this, but also hadn't given you all a heads up. If you feel the need to do so double-check your shipping info! We are planning to import everyone into our Shopify system to handle fulfillment. I will press the button to lock addresses on 9/26/26! September 26th! In 2 days!
3) Charging shipping! Once addresses are locked we will begin calculating shipping and plugging all that info in to get it as accurate as we possibly can! Another announcement will be made to let you know shipping is going to be charged. But we're hoping to hit that button next week (Sept 29) at the latest.
2) Locking addresses! I thought I had already done this, but also hadn't given you all a heads up. If you feel the need to do so double-check your shipping info! We are planning to import everyone into our Shopify system to handle fulfillment. I will press the button to lock addresses on 9/26/26! September 26th! In 2 days!
3) Charging shipping! Once addresses are locked we will begin calculating shipping and plugging all that info in to get it as accurate as we possibly can! Another announcement will be made to let you know shipping is going to be charged. But we're hoping to hit that button next week (Sept 29) at the latest.
ENAMEL PIN ISSUE:
Returning backers! While there is no hard deadline on making a decision about the FREE enamel pin - we cannot store pledge items forever! Please let us know ASAP if you'd like the gift card or prefer to wait. If we don't hear from you once we get near to finishing shipping we will make a decision that works best for us.
Everyone else! If you've ORDERED (paid for) the enamel pin via add-ons we're looking into either processing refunds or making gift cards for all of you. Yes, these will stack if you're ALSO a returning backer.
The state of shipping to the USA is a disaster and has REALLY made this campaign far more stressful than we thought. Despite all of our learning from previous campaigns and planning for as many contingencies as we could imagine! Thank you everyone for being patient, really really! <3
We've been asked when will the Hip Hatchlings be available via the online store
When we can, is all can be said. We want to be absolutely sure we have everything for our backers and preorder peeps + some extras in case of damage/loss. While we do plan to keep the Hatchlings available, world events is making the decision harder to plan.
Everyone else! If you've ORDERED (paid for) the enamel pin via add-ons we're looking into either processing refunds or making gift cards for all of you. Yes, these will stack if you're ALSO a returning backer.
The state of shipping to the USA is a disaster and has REALLY made this campaign far more stressful than we thought. Despite all of our learning from previous campaigns and planning for as many contingencies as we could imagine! Thank you everyone for being patient, really really! <3
We've been asked when will the Hip Hatchlings be available via the online store
When we can, is all can be said. We want to be absolutely sure we have everything for our backers and preorder peeps + some extras in case of damage/loss. While we do plan to keep the Hatchlings available, world events is making the decision harder to plan.
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