Hey folks

Just a quick update to say that it turns out launching our pledge manager is a two-stage approval, where we'd expected only one, and this means surveys probably won't go out until late today or early tomorrow (UK time). Apologies.

We already have "pre approval" from Backerkit and we thought that meant we could send surveys out right away. But, it turns out we need a second approval. And, because Backerkit are on US West Coast time, we have to wait for them to arrive at their desks before this can be taken forward. If approval goes through without any issues, then we should be able to hit "send" on those surveys later today. If not, we might find ourselves resolving any issues this afternoon, with approval potentially happening overnight instead.

Nothing else has changed - as before, I'll do an update when the surveys are out, and will send batches of orders to our warehouses daily as the surveys are completed.

On the upside this has given me the chance to sort out our digital downloads, so those should be available a bit faster - I hesitate to promise "immediately" but that's what I'm expecting.

Best wishes

Josh