Hi folks

I've just sent out the backer surveys. Please complete them promptly as I can't send out your order until they are done.

For anybody who is new to this, here's what to expect:

There's a small number of people in EU states who will see a weird extra charge. This only applies to member states where there is a reduced VAT rate for books, and then only to backers who bought Lovecraftesque or its expansions - if that's not you, you can ignore this. I've emailed you to explain but I'm going to repeat it here to minimise the risk of confusion. The reason is that Backerkit can't handle two different tax rates, and since most of our products are books, we set the VAT rate to the book rate. We then had to manually add an extra charge for these items, to reflect the higher rate of VAT. This will appear as a negative number under "complimentary credit" (which is weird, but is the only way to do this on Backerkit). Apologies if this causes any confusion. We have let Backerkit know this needs fixing!

...and that's it! I will be collating all the completed surveys into batches and sending them to our warehouses for fulfilment on a daily basis. I'll do another update in a week or so, to confirm everything has been running smoothly.

Thanks for pledging for our bundles, and have an excellent holiday season!
Best wishes

Josh