Goodman Games
CREATOR
🧙
5 months ago

Project Update: International Backers, Complete Survey or Face Delivery Delays

Hello, Terror From The UnderDeep backers!

For everyone - reminder to please complete the pledge manager by end of day Wednesday.

Specifically for international backers - please realize that if you miss that Wednesday deadline by even one day, it may delay your fulfillment by weeks or even months. Please, please fill out that pledge manager!

Why is this? As we recently announced, we're going to speed up international fulfillment by shipping directly from China to destination markets (more details in video below). The ex-factory packing lists for this project's shipping will be prepared based on the pledge manager. If you complete the survey on time, we know to ship your inventory straight to "somewhere other than the USA," and fulfillment will be in the first wave. But if you don't complete the survey in time, your inventory will be shipped to America because we don't know where else to send it. From there, we can then forward to the destination market fulfillment center once the surveys are complete for a wave 2 shipment. But by the time it ships to America, then ships (again) to Canada or UK or Australia - well, by then, weeks or months will have passed.

So, moral of the story is: please complete those surveys promptly, especially if you're an international backer!

This 2-minute video has more details on the process.


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